Evolv AI

What is Evolv AI?

Evolv AI is a platform built to make customer experiences better by using AI-powered testing and personalization. Essentially, it helps businesses improve their digital customer interactions. It does this by using AI and machine learning to look at data, giving you clear ideas on how to tweak your digital touchpoints in real-time. The platform lets you find, personalize, and deliver better user journeys, constantly adjusting based on how people are actually using your site or app. Evolv AI is designed for easy setup, comes with expert help, and offers clear executive dashboards so you can see your results. This means you can automate your testing, send more traffic to the experiences that are working best, and ultimately boost customer happiness across all your digital channels.

Who created Evolv AI?

Evolvai was founded back in 2019 because the founders saw a real need for better experience optimization tools for companies. The platform itself officially launched on December 1, 2021. It was started by Michael Scharff and Tyler Foster. Michael Scharff is the CEO and Co-Founder, and Tyler Foster serves as the President, CTO, and Co-Founder. Evolvai uses AI-driven experimentation and personalization to help its clients fine-tune customer experiences across different digital platforms. The company’s vision is to work alongside AI to truly change digital experiences for the better. It’s a tool trusted by well-known global companies like CuriosityStream, DirecTV, Fender, Rakuten, Verizon, and Virgin Media.

Who is Evolv AI for?

• People working in communications and media
• Professionals in consumer financial services
• Those in retail and e-commerce
• The communications and media sectors
• Consumer financial services companies
• Retail and e-commerce businesses

How to use Evolv AI?

To get the most out of Evolv AI, here’s a straightforward guide:

1. Sign Up and Get Set Up:
   • First, create your account on the Evolv AI platform.
   • Then, easily connect the platform to your current digital channels and systems. It’s designed to integrate smoothly.
2. Use AI for Better Optimization:
   • Take advantage of Evolv AI’s AI-driven testing and personalization features to really dial in your customer experiences.
   • You’ll get insights at a large scale and in real-time by analyzing how visitors behave and then setting up personalized journeys for them.
3. Keep Testing Consistently:
   • You can run tests on many different ideas at the same time, which helps you quickly find out what’s working best.
   • The system can automatically send more traffic to the experiences that are performing better than the original setup, ensuring you’re always improving.
4. See Your Results and Where Things Get Tricky:
   • Check out the executive dashboards to get a clear picture of your results. You can also spot any points where users might be struggling, which can affect whether they reach their goals.
   • Use this information to make smart choices about how to optimize further.
5. Apply It Across Different Industries:
   • You can easily deploy Evolv AI across various sectors like communications, consumer financial services, retail, and e-commerce, thanks to pre-built integrations and an API-first design.
   • Global companies trust Evolv AI to help them create smarter digital experiences and boost customer satisfaction through AI-powered optimization.

By following these steps, businesses can really improve their digital customer experiences using Evolv AI’s powerful platform for AI-driven testing and personalization.