Evolv AI

What is Evolv AI?

Evolv AI is a platform that improves customer experiences through AI-powered testing and personalization. It uses AI and machine learning to analyze data and provide actionable recommendations for tweaking digital touchpoints in real time. Businesses can discover, personalize, and deliver better user journeys that continuously adjust based on how people actually use their site or app.

The platform is designed for easy setup, includes expert support, and offers executive dashboards for tracking results. Teams can automate testing, automatically send more traffic to the best-performing experiences, and improve customer satisfaction across all digital channels.

Who created Evolv AI?

Evolv AI was founded in 2019 by Michael Scharff and Tyler Foster, who saw a need for better experience optimization tools. The platform officially launched on December 1, 2021. Michael Scharff serves as CEO and Co-Founder, while Tyler Foster is President, CTO, and Co-Founder.

The company’s vision is to work alongside AI to improve digital experiences. Evolv AI is trusted by global companies including CuriosityStream, DirecTV, Fender, Rakuten, Verizon, and Virgin Media.

Who is Evolv AI for?

Evolv AI serves businesses across several sectors:

• Communications and media
• Consumer financial services
• Retail and e-commerce

How to use Evolv AI?

1. Sign up and integrate: Create an account and connect the platform to your existing digital channels and systems.
2. Optimize with AI: Use AI-driven testing and personalization to analyze visitor behavior at scale and build personalized journeys in real time.
3. Test continuously: Run multiple ideas simultaneously to quickly identify what works. The system automatically routes more traffic to experiences that outperform the original setup.
4. Review results: Use executive dashboards to see outcomes and spot friction points where users struggle, then make informed optimization decisions.

Thanks to pre-built integrations and an API-first design, Evolv AI can be deployed across industries to create smarter digital experiences and boost customer satisfaction.