Eficode

What is Eficode?

Eficode is a company offering an AI-powered Jira Support Bot designed to boost team efficiency and simplify issue management in Jira. The bot helps with setting up workflows, customizing fields, and handling more complex tasks such as managing permission schemes and creating dashboards. Beyond automated help, Eficode provides direct human support from experienced Atlassian experts for personalized advice.

With over 16 years of experience, Eficode has supported more than 500 organizations using Atlassian tools and has been recognized as an Atlassian Partner of the Year. The company offers comprehensive subscription solutions for all Atlassian tools, aiming to make software development more predictable, transparent, and cost-effective. It also shares knowledge so teams become self-sufficient rather than dependent on one or two individuals, supported by educational resources, free business case calculators, expert consultations, and regular newsletter updates.

Who created Eficode?

Ilari Nurmi founded Eficode in 2005. The company specializes in complete subscription solutions for Atlassian tools designed to improve team efficiency and simplify Jira issue management. It has helped more than 500 organizations across many industries and earned multiple Atlassian Partner of the Year awards.

What is Eficode used for?

• Boosting team efficiency and smoothing issue management in Jira.
• Automating tasks and providing quick answers to common Jira questions.
• Step-by-step guidance for setting up new workflows and customizing fields.
• Simplifying complex tasks like managing permission schemes and creating dashboards.
• Personalized advice from Atlassian experts.
• Supporting all Atlassian products, whether in Atlassian Cloud or Data Center.
• SLAs for support case response times, so you know when to expect help.
• Configuration and administration support for Atlassian products.
• Technical Account Management for strategic and technical guidance.

Who is Eficode for?

Eficode serves a wide range of professionals, including:

• Atlassian experts looking for advanced support and tools.
• Software developers aiming to improve their workflow and efficiency.
• Team efficiency management professionals seeking to optimize team performance.
• Workflow specialists who need help setting up and managing processes in Jira.

In short, Eficode combines an AI-powered Jira Support Bot with expert human support, SLA-backed response times, and Technical Account Management to help teams streamline their Atlassian environments and software development processes.