Chatling

What is Chatling?

Chatling is a platform that lets businesses build AI chatbots without coding. The chatbots handle customer support, lead generation, and answering questions from your knowledge base. The workflow is straightforward: feed the chatbot data to learn from, customize its appearance to match your brand, embed it on your website, and review conversations for insights. Over 2,000 businesses use Chatling, and you can start for free with no credit card required.

Key features include:

• Customization — adjust the chatbot’s look and behavior to fit your brand.
• Multiple data sources — train it on websites, documents, or manually entered text.
• Easy embedding — paste a widget code onto your website.
• Instant answers — customers get immediate responses to their questions.
• 85+ languages — suitable for a global audience.
• Accuracy — fine-tuning and training features improve response quality.
• Privacy and security — your data stays protected.
• Model choice and scalability — pick from different AI models and integrate with other tools as you grow.

AI Credits

AI credits are consumed each time your chatbot generates an AI-powered response; the amount depends on the chosen AI model. If you hit your credit limit, AI responses pause until credits refresh at the start of the next month, or until you upgrade or purchase more credits. Chatling also documents its knowledge base character limits, refund policy, response fine-tuning, subscription cancellation, and use of non-essential cookies.

Who created Chatling?

Chatling was created by Jiří Tikal, an Account Manager at UniMark. The platform lets businesses of any size — from startups to enterprises — build advanced AI chatbots visually with a drag-and-drop builder, aiming to automate customer support, lead generation, and sales without writing code.

What is Chatling used for?

• Generating leads
• Providing customer support
• Answering questions from a knowledge base
• Improving customer engagement and satisfaction
• Driving sales
• Learning from conversations for insights

Who is Chatling for?

Chatling suits customer support teams and lead generation specialists, as well as any business that wants to automate customer interactions without coding.