Zoom

What is Zoom?

Zoom is a video conferencing tool for hosting virtual meetings, webinars, and conference calls. Users can share their screen, send chat messages, and record sessions. Meetings can be joined from a web browser or the dedicated app on virtually any device. Zoom is known for being user-friendly, offering reliable video and audio quality, and supporting large numbers of participants. Businesses, schools, and individuals use it for remote collaboration and communication. Features include virtual backgrounds, breakout rooms for smaller group discussions, and advance meeting scheduling.

Who created Zoom?

Eric Yuan founded Zoom on April 21, 2011. The company, officially named Zoom Communications, Inc., is based in San Jose, California. It offers a suite of collaboration tools including video meetings, team chat, a VoIP phone system, webinars, a whiteboard feature, a contact center, and event management.

What is Zoom used for?

• Video Meetings: Host virtual meetings with video, audio, chat, and recording.
• Webinars & Events: Run webinars and events for large audiences regardless of internet speed or attendee count.
• Call Center Insights: Access analytics and historical data to understand call center performance.
• Hybrid Work: Let standard SIP or H.323 video conferencing systems join meetings.
• Compliance: A communications compliance solution covering archiving, e-discovery, legal holds, risk management, and data governance.
• Conversation Intelligence: Analyze conversations to surface insights from calls and opportunities.
• Data Protection: Bring your own encryption keys to protect stored Zoom data.
• Meeting Summaries: Automatically analyze and summarize meetings.

Who is Zoom for?

Zoom serves a broad range of users, including educators, business executives, healthcare professionals, legal practitioners, sales representatives, customer service agents, project managers, freelancers, consultants, nonprofit leaders, event planners, marketing teams, software developers, researchers, and real estate agents.

Getting started

1. Sign In: Log in to the Zoom website with your account details.
2. Start a Meeting: Choose to start with video on, video off (voice-only), or use screen share directly for presentations.
3. Explore More Features: Check out webinars and events for larger audiences, customer stories, and the Zoom Trust Center for security and trust practices.
4. Download the App: Install the latest version of the Zoom app for the newest features and best stability.