Question Base

What is Question Base?

Question Base is an assistant that helps teams answer questions faster inside communication channels like Slack. It tracks every question asked, can respond automatically, and captures new answers as they emerge. By generating answers from ongoing discussions and surfacing knowledge the team already has, it reduces how often people need to interrupt resident experts and supports shared learning.

The product is currently in beta, so future pricing and the full depth of its Slack integration remain open, and answer accuracy depends on the data available in your channels.

Who created Question Base?

The available documentation doesn’t name specific founders. The company behind the product is also called Question Base. It is designed for hybrid work setups and requires little onboarding. The beta includes a free period and a 30-day trial option.

What is Question Base used for?

• Instant answers directly in Slack, delivered in under 3 seconds
• Reducing the team’s reliance on specific experts
• Generating answers from existing conversations
• Surfacing and organizing knowledge the team already has
• Suggesting related questions and allowing answers to be edited
• Automatically curating your knowledge base
• Minimal setup, designed for hybrid work environments

Who is Question Base for?

• Customer support agents
• Team experts who want fewer repeated interruptions

Plans and pricing

• Free trial: 14 days, no credit card required.
• Essential plan: Unlimited users, unlimited answers, a case tracker, channel status updates, smart capture for new information, an auto-responder, and auto-tagging.
• Premium plan: Adds categories for organization, advanced analytics, a dedicated customer support flow, and support through Slack Connect.
• Enterprise plan: For larger organizations with specific security needs — SAML SSO, audit logging, Microsoft Teams integration, security questionnaire submissions, and dedicated concierge support.