Zeda

What is Zeda?

Zeda.io is a product discovery platform designed to make product management much simpler. Its goal is to really help Product Managers by smoothing out the processes for strategizing, planning, and building products. The platform uses AI to help make sense of customer feedback, feelings, and other data, giving product teams insights they can actually use. Zeda.io helps with things like gathering and organizing feedback from all sorts of places, doing user research, creating product plans, and showing how your work is progressing on strategy maps. It also connects with many other tools and platforms, making workflows smoother for product teams.

Who created Zeda?

Michael Ho and Vikram are the minds behind Zeda. They launched the company on April 2, 2023. Zeda.io’s mission is to simplify and improve product management. They do this by giving Product Managers efficient tools and AI help, so they can build the right products more effectively.

What is Zeda used for?

• Understanding Customer Signals: It helps you interpret what customers are saying across different channels, turning that feedback into useful product insights.
• Data Segmentation: You can sort your data based on customer details like where they live, their demographics, how they group together (cohorts), their NPS scores, and their revenue contribution.
• Revenue-Focused Roadmaps: Create product roadmaps that prioritize revenue and impact, helping to get teams aligned and focus on achieving specific outcomes.
• Visualizing Progress: Use strategy maps to see your plans and how your work is moving forward.
• Connecting Goals to Plans: Link your OKRs (Objectives and Key Results) directly to your product plans and track how you’re measuring the results.
• Faster Release Notes: Close feedback loops with AI to generate release notes more quickly.
• Centralized Feedback: Gather feedback from many places, including Slack, CRMs, support tickets, and browser extensions, and keep it all in one spot.
• Deep Analysis: Dive deep into feedback, customer sentiments, segments, and revenue data.
• Automating Tasks: Automate routine work so your team can focus more on innovation.
• Strategy Planning Aid: Helps with strategy planning by connecting your goals, initiatives, and measuring the outcomes.
• Captures centralized feedback
• Integrates with multiple channels
• Supports comprehensive user research
• Uses native feedback tools
• Offers a feature for rapid prototyping
• Connects feedback directly to revenue
• Integrates with analytics platforms like Mixpanel and Amplitude
• Links CRM feedback
• Includes a sentiment analysis feature
• Generates actionable product insights
• Analyzes customer sentiment
• Creates AI insight reports for major customer signals
• Validates ideas and predicts opportunities up to 10 times faster
• Connects Zeda.io to your feedback and customer tools
• Boosts sales growth by up to 50%
• Crafts product strategies in a third of the usual time
• Reduces customer churn rates by up to 20%
• Frees up over 90 hours for team collaboration
• Breaks down silos and unifies GTM teams with Zeda.io insights
• Turns AI insights into Dev Tickets
• Uses Native Tools to Capture Feedback
• Segments customer insights
• Aids in product planning by creating plans, linking goals, and initiatives
• Connects OKRs to product plans to measure the outcomes of what you build
• Automates routine operations
• Assists in strategy planning with visual aids like strategy maps
• Analyzes sentiments to understand customer feedback
• Integrates with product analytics platforms like Mixpanel and Amplitude
• Analyzes various data points such as customer feedback, sentiments, customer segments, and revenue using its AI-powered product intelligence system
• Provides a range of insights to help build better products
• Aligns feedback to features
• Manages customers & accounts
• Performs revenue impact analysis
• Shares insights with your team
• Filters & customizes insights
• Offers pre-made AI insights templates
• Provides email & custom alerts
• Helps create & organize features
• Includes OKRs & impact mapping
• Features product spaces
• Supports custom fields & statuses

Who is Zeda for?

• Product Managers
• Customer Success Teams
• Sales teams
• Marketing teams
• Product Management Professionals

How to use Zeda?

To get the most out of Zeda.io, here’s a simple guide:

1. Analyze Your Data: Use Zeda.io’s AI-powered product intelligence system. It helps you analyze feedback, sentiments, customer segments, and revenue to get insights you can act on.
2. Collect Feedback: Gather and organize customer feedback from all sorts of channels. Zeda.io has its own tools and also integrates with customer support platforms.
3. Plan Your Product: Create product plans, link your goals and initiatives, and visualize your progress using strategy maps. These maps are specially designed to give you context.
4. Integrate OKRs: Connect your OKRs to your product plans. You can then measure outcomes and track progress using Zeda.io’s own scoring system, called ZCN.
5. Understand Customers: Use Zeda.io to learn about your customers – their demographics, location, how they group together, their NPS, and revenue. This helps you see how feedback and features affect your business.
6. Get Support and Integrate: Take advantage of Zeda.io’s product demos, community discussions, glossary, and resources. You can also integrate other platforms to make your workflows smoother and keep all your data in Zeda.io.
7. Optimize Your Process: Make the most of Zeda.io’s features. This includes AI insight reports, creating roadmaps, closing feedback loops, and predicting opportunities. These tools help improve your product development and decision-making.
8. Collaborate Better: Break down team silos and get everyone on the same page. Use Zeda.io’s insights to unify your go-to-market teams and streamline operations effectively.

By following these steps, you can really use Zeda.io’s features to drive successful product discovery, make customer-focused decisions, and create better product strategies.