VOCADS

What is VOCADS?

VOCADS is a survey platform that’s really changing the game with Conversational Voice AI. It lets you get genuine, honest, and complete feedback from customers by having them chat with an AI. It is quick surveys that actually collect way more detailed information. This means businesses can tweak their strategies, keep clients happy, get employees more involved, improve how management works, and even boost company culture. Because it uses voice data, VOCADS gives you instant, direct insights. Plus, your data is safe and GDPR compliant. It’s also great at capturing feelings and emotions, not just plain facts. The platform is super easy to use, too – you can design surveys without any coding, and they even offer a 1-month free trial if you’re curious.

Essentially, VOCADS wants to make customer experience better and help you understand your customers more deeply through natural, personalized voice surveys that offer real strategic insights based on what your customers tell you.

Who created VOCADS?

Laure Douarre founded Vocads. She’s also an Innovation Project Manager at the company. Vocads is a startup that seems to have some really ambitious goals and looks promising for the future, especially when it comes to helping customers in the travel industry. Their main focus is on revolutionizing surveys with Conversational Voice AI. They aim to make the whole survey experience feel more human, get people more engaged, collect richer data, and provide businesses with strategic insights based on customer feedback.

Who is VOCADS for?

• Human Resources Managers
• Innovation Project Managers
• E-commerce Store Owners

How to use VOCADS?

Here’s how you can get the most out of Vocads:

1. Sign Up: First, sign up for Vocads and take some time to explore everything it offers. Definitely try out the 1-month free trial to get a good feel for the platform.
2. Explore Top Features:
   • Conversational Voice AI: This lets you chat with customers in a way that feels human, making the survey experience unique.
   • Higher Engagement: It’s designed to get more people to respond and participate.
   • Richer Data Collection: You can gather detailed and honest feedback, which is great for refining your business strategies.
   • Strategic Insights: Use what your customers tell you to adjust your strategies and keep customers coming back.
3. Request a Live Demo: Want to see Vocads’ Conversational Voice AI surveys in action? You can try out the live demo right on their platform.
4. Understand FAQs:
   • You can learn about the technology Vocads uses for its surveys.
   • Get an idea of what kind of responses you can expect.
   • Discover how Vocads can help you keep customers.
   • See how Vocads’ engagement compares to older, traditional surveys.
5. Utilize Templates: The platform has a no-code tool that makes creating voice surveys really easy. You can also save templates to use later, which really speeds up the process.
6. Enhance Customer Experience: Use these voice surveys to make your customer experience better and really understand what they need. You’ll benefit from the AI tool’s spontaneity, speed, and engagement.
7. Data Security and Insights:
   • You get instant, direct data from customers as it comes in.
   • Your data stays yours, thanks to GDPR-compliant solutions.
   • You can capture deeper insights, like feelings and emotional responses, which goes way beyond just text.
8. Partner Testimonials: Hear from trusted partners and clients who have already experienced the benefits of Vocads firsthand.

By following these steps, you can really make the most of Vocads’ Conversational Voice AI. It’s a great way to reinvent surveys, connect with customers, and gather valuable insights to improve your business strategies and customer relationships.