VOCADS

What is VOCADS?

VOCADS is a survey platform built on Conversational Voice AI. Instead of static forms, customers respond by speaking with an AI, which collects more genuine, complete, and detailed feedback. Businesses can use these insights to refine strategies, improve customer retention, increase employee engagement, and strengthen management practices and company culture.

Key characteristics:

• Instant, direct insights from voice data
• Emotion capture — the platform records feelings and emotional responses, not just facts
• GDPR-compliant data handling, with data remaining yours
• No-code survey design, with reusable templates to speed up creation
• 1-month free trial

Who created VOCADS?

VOCADS was founded by Laure Douarre, who also serves as an Innovation Project Manager at the company. The startup aims to reinvent surveys with Conversational Voice AI — making the survey experience more human, increasing engagement, collecting richer data, and delivering strategic insights from customer feedback. The company has shown particular promise in serving customers in the travel industry.

Who is VOCADS for?

• Human Resources Managers
• Innovation Project Managers
• E-commerce Store Owners

Key features

1. Free trial — a 1-month free trial lets you explore the platform before committing.
2. No-code survey builder — design voice surveys without coding and save templates for reuse.
3. Conversational surveys — the Voice AI engages respondents in a human-feeling way, driving higher participation than traditional surveys.
4. Richer data — responses are more detailed and honest, and include emotional cues beyond plain text.
5. Strategic insights — use the instant, direct feedback to adjust business strategies and improve customer retention.
6. Live demo — a live demo of the Conversational Voice AI surveys is available on their platform.

Summary

VOCADS replaces traditional surveys with Conversational Voice AI to gather deeper, more honest customer feedback. It offers no-code survey creation, emotion capture, GDPR-compliant data security, and instant insights, making it a practical option for HR, innovation, and e-commerce teams looking to better understand their customers and employees.