11Sight

What is 11Sight?

11Sight is your go-to platform for instant, real human connections. It lets you chat with customers using video, voice, or even just text. This means you can really connect with them in the moment, offering a more personal and effective way to communicate. Plus, it has handy features like screen sharing and recording, which are great for working together or sorting out support issues. What’s really neat is that it’s super easy to use – your clients don’t need to download anything to join a call, making it incredibly convenient. All in all, 11Sight provides a smooth, interactive way for businesses to reach out to their customers, really boosting customer service and helping build stronger relationships.

Who created 11Sight?

11Sight is a video engagement platform that was brought to life by Aleks Gollu and Arman Eshraghi. They officially launched the company on March 28, 2024. 11Sight offers a really unique way to connect instantly through video calls, making communication and engagement between businesses and their customers much more dynamic.

Who is 11Sight for?

• Customer service representatives
• Sales professionals
• Technical Support Agents
• Remote consultants
• Educators
• Real Estate Agents
• Healthcare providers
• Financial Advisors
• Marketing specialists
• Project managers

How to use 11Sight?

Ready to get the most out of 11Sight? Here’s a straightforward guide to help you get started:

1. Sign Up: First things first, head over to the 11Sight website or download the app and sign up.
2. Verify Account: You’ll get an email or a text with a code. Just follow the link or enter the code to confirm your account.
3. Explore Features: Take a little time to look around and see what the platform offers – video calls, screen sharing, messaging, and more.
4. Set Up Profile: Make your profile your own by adding your name, a picture, and any other contact details you want to share.
5. Initiate a Call: Want to chat with someone? Just type in their username or number to start a call.
6. Accept/Receive Calls: When someone calls you, it’s simple: just click the notification or the incoming call to answer and jump into the video conversation.
7. Utilize Screen Sharing: While you’re on a call, don’t forget you can share your screen to show presentations or documents.
8. Send Messages: Besides video, you can also send quick texts, links, or files right within the platform.
9. Customize Settings: Make 11Sight work for you by adjusting settings for notifications, privacy, and how you prefer calls to work.
10. Manage Contacts: Keep your contacts organized so you can easily find and connect with people.
11. Review Call History: It’s helpful to keep track of your past calls for future reference or follow-ups.
12. Provide Feedback: We’re always looking to improve, so please share your thoughts and experiences with us!

Following these steps will help you use 11Sight smoothly and effectively for all your communication needs.