Typewise

What is Typewise?

Typewise is an AI-powered communication assistant built to help people express their thoughts more clearly and quickly. The company behind it specializes in generative AI and text prediction software designed to boost productivity for businesses.

Founders Janis Berneker and David Eberle started Typewise in 2019 after noticing a gap: people think faster than they can type, and that mismatch costs productivity. They first built an award-winning keyboard app with 2 million downloads before shifting focus to enterprise clients. Typewise is backed by Y Combinator and collaborates with ETH Zurich to improve its AI technology.

Features

Typewise offers:

• Text prediction and auto-completion to finish sentences automatically
• Magic reply to generate responses quickly
• Autocorrect and grammar checking built in
• Real-time translation across many languages, with support for over 40 languages
• Custom AI language models trained on your company’s vocabulary and tone
• Quality control tools and analytics via a dashboard
• CRM integration that connects with your existing systems

What is Typewise used for?

Typewise helps customer service and sales teams communicate faster and more effectively. Key use cases include:

• Handling high volumes of emails and tickets
• Delivering quick, accurate replies in live chat
• Reducing response times for customer issues
• Reducing the administrative effort of documenting calls and meetings
• Improving the accuracy and personalization of messages
• Supporting international communication through real-time translation

The result is improved efficiency, higher customer satisfaction, and cost savings through faster, more consistent communication.

Who is Typewise for?

Typewise is aimed at:

• Customer service teams
• Sales teams
• Customer service professionals

It’s best suited to enterprise clients that handle large volumes of written customer communication and want AI assistance integrated into their existing CRM workflow.