Social Intents

What is Social Intents?

Social Intents is a live chat software solution for customer interactions and support. It integrates chat directly into platforms you may already use, including Microsoft Teams, Google Chat, Slack, Zoom, and Webex. Features include chat customization, AI chatbots powered by ChatGPT, detailed reporting, and automation plus integrations with ChatGPT and Dialogflow.

Pricing is tiered based on features and usage. Plans support an unlimited number of team members and agents, and there are no long-term contracts, so you can cancel anytime. A 14-day free trial is available. Users commonly mention easy setup, reliability, helpful online support, and a user-friendly interface.

Who created Social Intents?

Social Intents was founded by Leonard K. The company provides live chat and customer engagement solutions aimed at small businesses, entrepreneurs, marketers, and teams that rely on collaboration platforms.

What is Social Intents used for?

Social Intents is designed to help you:

• Chat with website visitors directly from tools like Microsoft Teams, Google Chat, and Slack
• Set up AI chatbots trained on your website’s data, with human agents able to step in
• Personalize the chat experience with your own settings, logos, and business hours
• Use pre-chat surveys, quick replies, proactive chat invitations, and targeting rules
• Review chat transcripts, performance reports, and analytics
• Connect with CRM, ticketing, and lead management tools
• Improve customer service, engagement, and online sales

Who is Social Intents for?

Social Intents suits small businesses, entrepreneurs, marketers, and support teams that work in Microsoft Teams, Slack, Zoom, or Webex and want live chat and AI chatbots without adopting a separate tool.

Pricing and trial

Social Intents offers a 14-day free trial with a no-risk guarantee and multiple subscription tiers to fit different needs. There are no long-term contracts.