Smry Replyr: AI Customer Chat for Business
Screenshot of Smry Replyr

Smry Replyr

Discover what Smry Replyr is and how it delivers instant, personalized customer replies across multiple languages.

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What Exactly is Smry Replyr?

Replyr is a ChatGPT-style AI assistant built for businesses, designed to give customers instant, personalized answers. Unlike typical chatbots, it aims to grasp context, understand subtle meanings, and pick up on local humor, making each conversation more pleasant and efficient. It helps businesses stay available around the clock across different languages, improving customer experience with quick, accurate replies while freeing human teams to focus on more meaningful interactions.

Who’s Behind Smry Replyr?

Dylan Tan is the co-founder and CEO of Replyr.ai. He studied business at Singapore Management University and has over 13 years of commercial experience in Southeast Asia. Before founding Replyr with Vish, Dylan was an early member of Skyscanner’s Asia Pacific team and co-founded Split and Sugar.

The team also includes co-founder Vishvesh Suri (CTO) and Country Manager Shi Kian Wee, who manages operations in Malaysia. The company’s goal is to make every customer chat with a business feel genuinely good.

What Can You Use Smry Replyr For?

  • Lead Engagement & Qualification: Replyr chats with inbound leads, answers their questions, qualifies them, and sets up visits based on your availability — reducing time spent on initial lead interactions.
  • Streamlining Bookings: Replyr filters incoming inquiries from email or WhatsApp, saving your sales team time for the leads most likely to convert.
  • Scheduling Viewings: It can handle scheduling showflat viewings for new property launches.
  • Scaling Sales: For businesses that rely on detailed customer conversations to close sales, Replyr can help scale those conversations. Reach out to see if it’s a good fit.

Who Benefits from Smry Replyr?

  • Real Estate Agents
  • Fitness Businesses & Coaches
  • Event Venues
  • Other businesses that rely on personal customer interaction

How Do I Use Smry Replyr?

  1. Integration: Replyr.ai connects with popular platforms where customers reach out, including Instagram, Facebook Messenger, Telegram, and WhatsApp.
  2. Understanding Customers: The AI understands intent and context even when messages contain typos or slang.
  3. Making Recommendations: The tool can offer specific recommendations and links to customers during conversations.

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