SmartSuite

What is SmartSuite?

SmartSuite is a platform that helps businesses and teams manage their work through a connected suite of solutions. It was created because the market lacked a single, all-in-one app that could handle everything. SmartSuite provides tailored solutions for many types of teams, including design, software development, governance, risk & compliance, customer success, business operations, finance, procurement, venture capital, construction, real estate, food services, non-profits, legal, professional services, information technology, business continuity planning, and security operations. Each solution is built to streamline workflows, improve efficiency, and keep work organized in one place.

Who created SmartSuite?

SmartSuite was founded by a team who saw a gap in the market: they wanted a unified platform to streamline how work gets done and couldn’t find one. Jon, the CEO, led the effort to build it, with the aim of making it easy to track tasks in real time and improve team collaboration. The company’s goal is to help people work smarter through integrated solutions suited to a wide range of industries, including nonprofits, health and wellness, education, project management, sales, marketing, HR, product management, and more.

What is SmartSuite used for?

SmartSuite supports a broad range of business functions:

• Software development: Manage projects, track bugs, and coordinate releases.
• Project management: Plan, track, and manage projects from start to finish.
• Human resources: Handle onboarding, performance reviews, and employee data.
• Product management: Plan roadmaps, track feature development, and manage product lifecycles.
• Customer success: Centralize customer data, manage support requests, and oversee onboarding.
• Sales: Track the pipeline, manage contacts, nurture leads, and close deals.
• Marketing: Plan campaigns, track leads, and manage marketing assets.
• Finance: Consolidate financial processes, authorize capital investments, track debts, and monitor performance.
• Procurement: Manage workflows, track expenses, handle purchase orders, and maintain vendor relationships.
• Real estate: Manage sales pipelines, track contacts, handle referrals, and oversee property transactions.
• Construction: Create a single source of truth for construction projects.
• Legal: Streamline case management, track deadlines, and manage client communications.
• Professional services: Manage client projects, track billable hours, and improve service delivery.
• Information technology: Manage IT assets, track support tickets, and oversee IT projects.
• Venture capital: Manage back-office processes, from deal flow to portfolio management.
• Non-profits: Track supporters and donations, connect with decision-makers, and manage fundraising.
• Food services: Monitor food costs and coordinate staff schedules.
• Business continuity planning: Develop and manage plans to keep the business operating during disruptions.
• Health and wellness: Manage wellness programs, tracking progress and engagement.
• Education: Manage student progress, track assets, and organize curriculum materials.

Summary

SmartSuite is an all-in-one work management platform offering integrated solutions for project management, operations, and industry-specific workflows. It aims to replace scattered tools with a single connected system for tracking tasks, managing data, and collaborating across teams.