Slang

What is Slang?

Slang.ai is an AI-powered virtual phone agent that handles calls for businesses 24/7. It greets callers, answers frequently asked questions, and transfers calls to a human when needed. The platform emphasizes customization, quick setup, and customer satisfaction through fast replies and improved phone service.

Who created Slang?

Abraham Merchant launched Slang.ai on March 13, 2022. The company behind it is Merchants Hospitality Group, where Merchant serves as founder.

What is Slang used for?

Slang.ai is designed to:

• Handle calls around the clock
• Improve the customer experience
• Adapt to a business’s needs with a flexible system
• Integrate quickly into existing operations
• Fulfill customer requests without delay
• Work for businesses of all sizes

Who is Slang for?

Slang.ai is particularly well-suited for restaurants and businesses in the hospitality industry.

How Slang works

• Quick setup: Slang.ai can be up and running in under 30 minutes, so you could be live and taking calls the same day. It greets callers naturally, answers common questions, and transfers calls to a human when needed.
• Voice options: You can choose from a range of digital voices to give your virtual assistant its sound.
• Unanswered questions: If Slang.ai encounters a question it can’t answer, it automatically transfers the call to a real person or sends a text message with your contact details.
• Phone number: You’ll be given a new phone number for your website and Google Business Profile, choosing between a local or toll-free number. If you’d rather keep your current number, discuss the options with the onboarding team.

Pros and cons

Pros: Calls handled 24/7, a strong focus on customer satisfaction, and simple setup.

Cons: It doesn’t currently support multiple languages and doesn’t integrate with many third-party apps.