REVE Chat

What is REVE Chat?

REVE Chat is a customer communication platform that brings business-customer interactions together in one place. It combines AI-powered chatbots, live chat, video chat, and co-browsing so teams can handle support and sales conversations across multiple channels, and it integrates with many tools businesses already use.

Users commonly report that REVE Chat handles customer questions well, speeds up response times, and improves customer satisfaction.

Who created REVE Chat?

REVE Chat was founded by Laxman Tari and launched on May 13, 2020. The company is headquartered in Singapore, with development teams in Bangladesh and India and sales offices in the USA, UK, UAE, and Hong Kong.

What is REVE Chat used for?

• Lead generation directly from your website, with inquiries boosted by up to 30% through instant customer connections.
• Customer support using both bots and live chat, with faster response times.
• Automated support and engagement via AI chatbots that welcome visitors, answer FAQs, and qualify leads around the clock.
• Personalized conversations across all channels, tailored to the individual customer.

Core features

• Live Chat: Connect with customers instantly for online sales and support.
• REVE Bot / AI Chatbot: Answer common questions and assist visitors 24/7.
• Video Chat: Face-to-face voice and video calls for more personal interactions.
• Co-Browsing: Collaborate with customers on their screen in real time for faster problem-solving.
• Multi-Channel Support: Support through messaging apps customers already use, including Facebook Messenger, WhatsApp for Business, Viber, and Telegram.
• Chat API & SDK: Add messaging directly into web or mobile apps for in-app communication.

Integrations

REVE Chat offers ready-made integrations with 40+ tools, including e-commerce platforms, CRMs, and CMSs, along with API access for custom connections. This lets businesses deliver a consistent customer service experience regardless of which channel a customer prefers.