Resolve247

What is Resolve247?

Resolve247 is an AI-powered customer support platform that gives customers instant answers to their questions. It handles common, repetitive queries automatically to reduce support ticket volume and connects with your existing ticketing systems. Setup requires adding a single line of code to your website or knowledge base, and support is available throughout the setup process.

The platform offers four plans — Hobby, Standard, Pro, and Ultimate — each with a different feature set.

Who created Resolve247?

Resolve247 was created by LiteSpeed Technologies Inc. It uses AI chatbots to provide immediate answers to customer questions, with features such as auto-refresh, chat auditing, and white-label customization.

What is Resolve247 used for?

• 24/7 customer support: Instant responses around the clock.
• Knowledge base training: The AI learns from your existing information, and the knowledge base updates automatically.
• Website integration: Add the chatbot to your site with a single line of code.
• Ticket system integration: Works alongside your current support tools to cut ticket volume.
• Source links: Answers include links to the material they came from.
• Manual responses: Pre-written answers can be used alongside AI-generated ones.
• Brand customization: Match the widget’s appearance to your brand and website colors, with white-label options.
• Automatic translation: Respond in the customer’s language without extra effort.
• Direct contact: Customers can reach out through the chat widget, and you receive email notifications for important communications.

Who is Resolve247 for?

Resolve247 is aimed at customer-facing support roles — support representatives, help desk staff, and customer service managers — as well as business owners who want to reduce ticket volume and give customers faster answers.