Rannkly

What is Rannkly?

Rannkly is a toolkit that helps businesses manage customer interactions, collect and analyze reviews, and improve their online reputation. It uses AI to simplify how customer feedback is collected and analyzed.

Core features include:

• Review Management: Collect, track, analyze, and respond to customer reviews, with automated replies using AI and templates.
• Social Media Management: AI-powered tools to manage and improve your social media presence.
• Campaign Management: Send personalized SMS, WhatsApp, and Email campaigns.
• Messaging Management: A single inbox for customer interactions across messaging platforms.
• Ticketing Management: Turn reviews, social media comments, and survey responses into support tickets.
• Website Widgets: Live chat and forms to make your website more engaging.

Additional capabilities include competitor analysis, API access, webhook integration, a URL shortener, forms, review syncing every 2 hours, email and WhatsApp notifications, and review monitoring across 22 channels.

Rannkly is built for businesses of all sizes, with customizable plans to fit different budgets.

Learn more on the Rannkly website.

Who created Rannkly?

Rannkly was founded by Vishnu Sharma (Co-founder and CEO), Mihir Bhardwaj (Co-founder and COO), and Shobhit Singh (Co-founder and CTO).

Who is Rannkly for?

Typical users include business owners and entrepreneurs, marketing managers and digital marketers, social media managers, customer support representatives, and customer experience managers — in short, any business focused on customer engagement and online reputation.