Screenshot of Presto

Presto

Discover what Presto is and how to use it effectively in 2025. We'll explore its features and compare it to other automation tools.

Screenshot

What is Presto?

Presto is an innovative AI technology that’s changing the game for drive-thru restaurants. Developed by a company also called Presto, it’s designed to tackle labor shortages head-on and boost revenue by bringing advanced voice automation to the drive-thru lane. It is a way to make the whole drive-thru experience smoother, which means fewer customers driving away without ordering and more orders coming in. Ultimately, it helps restaurants run more efficiently and keeps guests happier. This technology has already been put to work in many drive-thru locations, proving it can scale up and offer significant savings on labor costs, plus increase revenue through smart upselling.

What’s really neat about Presto Voice is how quickly it can be installed – usually in just a few hours, and it doesn’t even interrupt your drive-thru service. Restaurants can expect to see annual savings on labor costs and a nice bump in monthly revenue. Presto has a solid track record, having deployed over 277,000 products, showing they really know their stuff when it comes to enterprise-level systems for drive-thrus. The system is built to run perfectly 24/7, handling up to 95% of customer orders without needing any staff to step in.

Presto’s story actually started back in 2008 at MIT. Initially, they focused on technologies that would transform how people order, pay, and interact in sit-down restaurants. But when the COVID-19 pandemic hit and the industry faced new challenges, Presto shifted its expertise to drive-thru operations. By using Generative Artificial Intelligence, they created Presto Voice. This gave Quick Service Restaurant (QSR) operators a real chance to improve the customer experience, cut down on labor expenses, and increase drive-thru revenue all at the same time. It’s a smart blend of AI power and human oversight, bringing some pretty amazing benefits to drive-thru businesses.

Who created Presto?

Presto was founded by Krishna K. Gupta. He’s a tech entrepreneur and investor who actually made the first investment in Presto through his venture capital firm, Remus Capital. Krishna has a strong background in building companies that use applied AI and has a knack for reinventing industries with new technologies. He earned his bachelor’s degrees in engineering and management from MIT.

What is Presto used for?

  • Boosting Revenue: Presto helps restaurants bring in more money.
  • Automating Drive-Thrus: It manages drive-thru operations, especially useful when dealing with staff shortages, and helps increase revenue.
  • Improving Operations: It makes drive-thru restaurants run more smoothly and makes guests happier.
  • Reducing Lost Orders: It helps cut down on customers driving away without ordering and increases the number of orders taken.
  • Quick Setup: The installation process is fast and doesn’t disrupt ongoing drive-thru business.
  • Saving Money & Making More: It offers potential savings on labor costs each year and can increase revenue through smart upselling.
  • AI-Powered Growth: It uses AI-driven solutions to achieve significant labor cost savings and revenue growth.
  • Reliable Systems: It deploys enterprise-grade systems for drive-thrus, proving its scalability and dependability.
  • Hands-Off Order Processing: It can handle up to 95% of customer orders without staff intervention, ensuring peak efficiency.
  • Transforming Dining: It’s changing how people order and interact with full-service restaurant brands.
  • Future Drive-Thrus: It’s helping to build the automated drive-thru of the future using AI.
  • Drive-Thru Automation: Specifically for automating drive-thru restaurants.
  • Managing Staffing: Helps address labor shortages.
  • Operational Efficiency: Enhances how smoothly things run.
  • Guest Satisfaction: Improves the customer experience.
  • Fewer Drive-Offs: Reduces instances where customers leave without ordering.
  • More Orders: Helps increase the volume of orders.
  • Big Labor Savings: Offers considerable savings on labor costs.
  • Upselling Opportunities: Creates potential for increased revenue through upselling.
  • Scalable Solutions: Its innovative solutions can be scaled effectively.
  • Automating Drive-Thrus for Revenue: It automates drive-thru operations to manage labor shortages and boost revenue.
  • Smoother Experience: It leads to a smoother drive-thru experience, reducing drive-offs and increasing order counts.
  • Brand Partnerships: It partners with well-known brands like Carl’s Jr. and Hardee’s for drive-thru automation.
  • Fast, Seamless Installation: Presto Voice technology is installed quickly and smoothly.
  • Reliable 24/7 Operation: It reliably processes up to 95% of guest orders without staff intervention, ensuring 24/7 peak efficiency.
  • Scalable, Revenue-Boosting Solution: The innovative solution is scalable, offering considerable labor cost savings and revenue increases through upselling.
  • Proven Deployment: Over 277,000 products deployed show its enterprise-grade capability for drive-thrus.
  • Quick, Non-Disruptive Setup: Presto Voice installs quickly within hours, without disrupting service.
  • Peak Efficiency: Proven reliability with 24/7 peak efficiency and up to 95% order processing without staff intervention.
  • Smooth Drive-Thru: Creates a smooth drive-thru experience.
  • Labor Cost Savings: Delivers savings on labor costs.
  • Easy Installation: Offers swift and seamless installation.
  • Reliable Order Tech: Its technology reliably processes up to 95% of guest orders without staff intervention.
  • Cost Savings & Upselling: Provides considerable labor cost savings and potential revenue increases through upselling.
  • Reduced Drive-Offs: Helps minimize the risk of customers driving away.

Who is Presto for?

  • Fast-Food Industry Professionals: Anyone working in the fast-food sector.
  • Restaurant Managers: Those overseeing restaurant operations.
  • Hospitality Managers: Professionals in the hospitality industry.
  • Food and Beverage Managers: Managers responsible for food and drink services.
  • Drive-Thru Restaurant Operators: Individuals running drive-thru establishments.
  • Restaurant Owners: Business owners in the restaurant industry.
  • Fast Food Managers: Managers specifically in fast-food settings.
  • Drive-Thru Operators: Anyone managing drive-thru operations.

How to use Presto?

To get Presto working in your drive-thru restaurant for automation and to boost revenue, here’s a simple guide:

  1. Get to Know Presto: First, understand that Presto is an AI technology built for drive-thru automation. It’s designed to help restaurants like Carl’s Jr. and Hardee’s manage staff shortages and increase their earnings.
  2. Installation is Quick: Typically, installing Presto Voice™ only takes a few hours. The best part? It doesn’t interrupt your drive-thru service at all, so you can start using it right away.
  3. See the Benefits: You can expect to save on labor costs each year and see a monthly increase in revenue from upselling when you use Presto Voice in your drive-thru.
  4. It’s Reliable: Presto Voice works efficiently around the clock, handling up to 95% of customer orders without needing staff intervention. This means smoother operations for your business.
  5. Scale Your Success: With more than 277,000 products already deployed, Presto has proven expertise in enterprise-grade systems for drive-thrus. This shows how well the technology scales and how efficient it is.
  6. Connect with Presto: Reach out to the Presto team. They can show you how Presto Voice can help you create the automated drive-thru of the future by improving guest experiences, cutting labor costs, and increasing revenue all at once.

By following these steps, restaurants can effectively use Presto’s AI technology to simplify their drive-thru operations, improve how efficiently they run, and unlock greater revenue potential in today’s competitive food industry.

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