Platformium

What is Platformium?

Platformium is a tool that helps you manage all your social media accounts in one place. Once you log into the management panel, you can choose which social media channels to monitor and link up your profiles. Beyond seeing what customers are saying, Platformium helps you understand how they’re feeling. Its analytics let you track customer opinions based on topics, behavior, and other specific categories. You also receive weekly updates to stay informed.

Who created Platformium?

Platformium was founded by Elvin Aliyev. The company’s main goal is to help businesses connect their social media accounts so they can monitor customer feedback and understand customer emotions. It offers detailed customer analysis through advanced analytics and keeps users informed with weekly updates.

What is Platformium used for?

• Connecting your social media accounts and profiles
• Understanding the emotions behind customer feedback
• Analyzing customers based on their emotions
• Staying informed about Platformium’s latest updates

Who is Platformium for?

• Social media managers
• Customer support representatives
• Customer experience specialists

How to use Platformium?

1. Connect your social media accounts: Log into the Platformium management panel, choose the channels you want to monitor, and link your profiles.
2. Understand customer sentiment: See not only what customers think but also the emotions behind their feedback.
3. Analyze customers by emotion: Use the advanced analytics to track customer opinions by topic, behavior, and other categories.
4. Stay informed: Check weekly updates for new features and improvements.