NexxtSupport

What is NexxtSupport?

NexxtSupport is a no-code platform for creating and deploying AI chatbots. You upload your own data to train a chatbot, customize its appearance to match your brand, and embed it on your website. The platform targets E-commerce and SaaS businesses and offers four plans — Hobby, Scaler, Business, and Enterprise — with features that vary by tier: number of chatbots, monthly message limits, training character limits, appearance customization, lead collection options, and analytics.

Key strengths:

• No programming required
• Extensive chatbot personalization and lead collection options
• Advanced recommendation engine
• Analytics capabilities
• Support for over 50 languages
• Can act as a shopping assistant
• Straightforward integration into websites or apps

Known drawbacks:

• Some users find the customization options limited
• Performance depends heavily on the data you provide, and the bot may miss subtle language nuances
• Reports of pushy upselling
• Security features are not explicitly detailed
• No mention of an API
• Reliance on GPT-Chat means it may need frequent updates
• Pricing is not always clearly presented

Who created NexxtSupport?

NexxtSupport was developed by a founder who prefers to remain anonymous. It launched on January 6, with pricing tiers ranging from a basic hobby plan to enterprise-level solutions.

What is NexxtSupport used for?

• Automated customer support: Handles common customer questions and issues
• Multilingual assistance: Supports over 50 languages for a global audience
• Sales assistance: Acts as a shopping assistant to guide customers
• Lead collection: Gathers leads through custom forms built into the chatbot
• Analytics: Provides conversation insights to help you understand customers
• Recommendations: Suggests products or answers to users