Moveworks

What is Moveworks?

Moveworks is an enterprise copilot platform that uses generative AI to automate work processes. It acts as an assistant across departments such as customer support, project management, and HR. Built on large language models, it understands plain-language requests, determines what the user needs, and returns accurate answers quickly. The platform continuously learns and improves over time.

Moveworks also includes data science and analytics tools that surface insights to support better decisions. The company reports that many enterprises use the platform, and it has received awards for its solutions and company culture.

Who created Moveworks?

Moveworks was founded in 2016 by Bhavin Shah, Vaibhav Nivargi, Varun Singh, and Jiang Chen.

• Bhavin Shah — CEO and co-founder; studied Education, Technology & Business at Stanford University and Computer Science at UCSD.
• Vaibhav Nivargi — CTO and co-founder; MS in Computer Science from Stanford University.
• Varun Singh — President and co-founder; Ph.D. in Engineering & Design Optimization.
• Jiang Chen — CTO of AI and co-founder; Ph.D. in Computer Science.

What is Moveworks used for?

• Task automation across departments — automates repetitive work in customer support, project management, and human resources.
• Natural language understanding — processes plain-language questions and understands context to provide accurate, efficient responses.
• Continuous learning — uses generative AI to keep improving performance.
• Multilingual support — delivers enterprise-wide support in over 100 languages directly within chat.
• Data science and analytics — provides insights and actionable intelligence for informed decisions.
• Single point of access — gives employees one place to get support, search for information, and automate tasks across all company systems.

By automating tedious tasks, Moveworks frees employees to focus on more strategic work, increasing productivity and efficiency while improving customer satisfaction.

Key takeaways

Moveworks is an enterprise AI copilot that automates everyday work processes, supports employees in over 100 languages, and provides analytics-driven insights. Founded in 2016 by a team of Stanford- and PhD-educated engineers, it aims to streamline operations and reduce time spent on repetitive tasks across large organizations.