Mottle

What is Mottle?

Mottle is a virtual assistant builder that helps businesses automate customer support. It lets you create custom chatbots that answer a wide range of customer questions — from product expert bots to dedicated customer service bots. Bots can be embedded on your website or connected to tools you already use, such as Slack, Microsoft Teams, or Facebook Messenger. Mottle is designed to be user-friendly, helping you improve support, save time, and reduce operational costs.

Who created Mottle?

The team behind Mottle isn’t publicly disclosed. The product focuses on streamlining customer support: chatbots respond based on your existing documentation, with the goal of improving service and operational efficiency for businesses of all sizes.

What is Mottle used for?

Mottle supports a range of use cases:

• Building custom chatbots using your own documentation
• Creating an FAQ bot or a dedicated customer support bot
• Building a product expert bot or an expert bot on a specific topic
• Creating a knowledge chatbot
• Making a bot that reads your journal and answers questions as if it were you
• Embedding chatbots on your website
• Integrating bots with Slack, Microsoft Teams, or Facebook Messenger
• Automating customer support operations and handling queries efficiently

Who is Mottle for?

Mottle suits customer support professionals and agents, product experts, knowledge workers, small business owners, chatbot developers, and anyone focused on improving customer support.