Mendable

What is Mendable?

Mendable, built by SideGuide, is a tool for creating AI-powered chat applications. It lets businesses deploy AI chatbots and smart search functions that automatically answer technical questions by learning from the organization’s own documentation — reducing time spent answering the same questions repeatedly. It supports continuous model training, enterprise-grade security, multiple AI models, and integrations with existing data sources.

Key features include:

• Role-based access control to protect your data
• Secure data connectors for Google Drive, Salesforce, Zendesk, and over 20 other sources
• Bring your own key or a custom model
• Rate limiting to prevent abuse
• Model training by correcting answers, so the bot improves over time
• Editable prompts to control tone, voice, and formatting rules
• Automatic reingestion to keep data synced and current
• Support fallbacks that redirect customers to helpful links when the bot can’t answer
• Multiple base LLM models with continuous training

Mendable is not fully open-source, but it includes some open-source components and integrations. Pricing for custom plans depends on use case, usage volume, and any custom work required. There is also a free plan with a monthly chat limit, and free access to certain open-source projects may be available if you qualify.

Who created Mendable?

Mendable was developed by SideGuide. More details about its features are available on their website.

What is Mendable used for?

Mendable is used for:

• Building AI chatbots for technical support and customer service
• Internal efficiency chatbots that streamline processes and reduce team workload
• External communication chatbots for talking with customers
• Documentation search
• Sales enablement
• Product copilots that assist users within a product
• Automatically answering technical questions from company documentation

Its combination of enterprise security, broad data integrations, and continuous training makes it suitable for teams that want accurate, up-to-date AI chat applications without heavy manual maintenance.