LoomFlows

What is LoomFlows?

LoomFlows is a platform for collecting and managing user feedback. It gives businesses the tools to gather, organize, and analyze feedback so they can spend less time on logistics and more time building features their users actually want. More than 335 businesses worldwide use it.

Key Features

• Customizable feedback widgets — brandable widgets that match your site’s look and feel.
• Organized feedback tracking — unlimited filters to keep feedback tidy and searchable.
• Detailed analytics — insights drawn from your feedback data to support data-driven decisions.
• Feedback CRM — a system for improving communication with customers and your own team.
• Loom video feedback — video recordings for a more personal understanding of user input.
• Annotated screenshots — let users show exactly what they mean for clearer feedback.

What is LoomFlows used for?

LoomFlows helps businesses:

• Collect high-quality user input without the usual hassle.
• Spot key opportunities and understand what matters most to users.
• Improve products and services based on real feedback.
• Make decisions backed by evidence rather than guesswork.
• Streamline collaboration internally and with customers.

Who is LoomFlows for?

LoomFlows suits any business that wants to improve its products or services by listening to users — particularly teams looking to enhance their offerings through structured feedback collection, analysis, and follow-up communication.

Who created LoomFlows?

The specific individuals or team behind LoomFlows aren’t publicly detailed, but the company’s focus is clear: simplifying high-quality feedback collection and management so businesses can make data-backed decisions and collaborate more effectively.