Insight7

What is Insight7?

Insight7 is an AI-powered tool built for B2B product teams. It collects and analyzes customer feedback to help you understand your customers, speed up product development, and improve retention. Core capabilities include automatic analysis of customer interviews, aggregating insights from multiple channels, flexible customer segmentation, identifying the needs of specific accounts or groups, and turning feedback into growth opportunities. Pricing plans are available for individuals through large enterprises.

Who created Insight7?

Insight7 was founded by a team with experience at Shopify, Microsoft, and other tech companies, combining expertise in product development, big data, and AI with industry knowledge spanning software, healthcare, and ecommerce. The team works remotely from seven different countries.

What is Insight7 used for?

• Automated interview analysis: Record, transcribe, and extract key product themes from customer interviews.
• Integrations: Connects with tools like Gong, HubSpot, Gmail, Slack, Google Drive, YouTube, OneDrive, and SharePoint to centralize customer insights.
• Dynamic segmentation: Build customer segments based on revenue, industry, or company size to understand what different groups need.
• Account and segment needs identification: Spot patterns across accounts and segments to surface opportunities and risks.
• Customer signal analysis: Track market trends such as why deals are won or lost, why customers churn, and where upsell opportunities exist.
• Thematic and sentiment analysis: Identify themes, sentiments, and key insights, with data summarization across multiple documents in a project.
• Reports and visualizations: Generate summaries, reports, and visual representations of customer journeys.
• Templates: Use pre-made templates to get started quickly.
• Team collaboration: Built to help teams share findings and work together.
• Exporting: Share insights, summaries, and visualizations as PDFs and slides.
• Multilingual support: Analysis and transcription in over 60 languages.