Insight7

What is Insight7?

Insight7 is an AI-powered tool built for B2B product teams. It collects and analyzes customer feedback in one place, turning interviews and other sources into clear, actionable insights that support product decisions, revenue growth, and customer retention.

Standout features include automatic analysis of customer interviews, insight gathering across communication channels, flexible customer segmentation, identification of account and segment needs, and using feedback to drive business growth.

Who created Insight7?

Insight7 was founded by a team with backgrounds at Shopify, Microsoft, and other well-known tech companies, combining skills in product development, big data, and AI, with industry experience spanning software, healthcare, and ecommerce. It is a global company with team members across seven countries.

What is Insight7 used for?

• Automated interview analysis: Records, transcribes, and extracts key product themes from customer interviews.
• Integrations: Connects with tools like Gong, Hubspot, Gmail, Slack, Google Drive, YouTube, OneDrive, and SharePoint to pull customer insights into one view.
• Dynamic segmentation: Create customer segments based on revenue, industry, or company size to understand different groups’ needs.
• Account and segment needs identification: Visualize patterns across accounts and segments to spot opportunities and risks.
• Growth through customer signals: Understand market dynamics such as why deals are won or lost, why customers churn, and where upsell opportunities lie.
• Thematic and sentiment analysis: Identify themes, sentiments, and key insights from qualitative data.
• Reports and summaries: Generate summaries, reports, and visualizations to support informed decisions, with pre-made templates to get started quickly.
• Customer journey mapping: Visualize how customers interact with your product.
• Multi-document analysis: Analyze multiple documents within a project for a broader picture.
• Team collaboration: Built to help teams work together more effectively.

Pricing

Insight7 offers multiple pricing plans suited to individual professionals as well as large enterprises, so teams of different sizes can find a plan that fits their needs.