inFeedo

What is inFeedo?

inFeedo’s flagship product, Amber, is a conversational AI bot that chats with employees to surface signs of disengagement or dissatisfaction and predict who might be considering leaving. Using machine learning and natural language processing, it gathers feedback, analyzes sentiment, and routes complex inquiries to the right people.

Beyond Amber, inFeedo offers an employee engagement platform, an AI-powered helpdesk for quick support, and software for analyzing people data. It also provides People Science Advisory services, where industrial-organizational psychology experts consult on current HR challenges.

Amber claims 95% accuracy in understanding employee sentiment, and an AI Assist feature provides instant support for complex employee inquiries.

Who created inFeedo?

Amber was created by Tahseen, Ajay, and Sameera.

What is inFeedo used for?

• Gathering and analyzing employee feedback and sentiment (with claimed 95% accuracy)
• Spotting disengaged employees and predicting attrition trends
• Resolving feedback issues and routing complex inquiries to the right channels
• Running automated pulse surveys and delivering real-time reports for executives
• Creating AI-driven summaries of topics, individual feedback, and the employee journey
• Offering an AI-Engagement Co-Pilot known as Lens
• Improving employer branding, including on platforms like Glassdoor
• Automating instant HR support and streamlining service delivery workflows
• Providing People Science consultation and customized feedback solutions

Who is inFeedo for?

inFeedo is designed for HR professionals, employee engagement specialists, HR Business Partners, CHROs, industrial-organizational psychologists, and others focused on people and culture within an organization.