Inari

What is Inari?

Inari is a smart platform that uses AI to analyze customer feedback and sales conversations. It automatically pulls out key insights and identifies actionable issues for your product backlog. It is a way to save your team a ton of time by automatically sifting through feedback, spotting trends, and even suggesting new product ideas based on what customers are saying. Inari also helps you prioritize your product backlog and brings customer insights right into your product development process, which ultimately means you can build products people genuinely love. They really focus on security, privacy, and making sure everything is compliant, so all your data is encrypted and stored safely. Some of Inari’s best features include a product backlog that prioritizes itself, automated feedback analysis, AI-generated insights, automatic feedback attribution, and a variety of tools for analytics and reporting. You can try it out for free, or choose from plans designed for startups, growing companies, and larger enterprises, all offering features like automated feedback analysis, smarter backlog prioritization, and seamless integration with tools like Jira and GitHub.

Who created Inari?

Inari was actually started by a group of talented folks: Dale Everett, Dennis Laguman, Willy Huang, Steven Harries, Eric Feng, and Kevin Li. Their main goal is to offer a platform powered by AI that can automate feedback analysis, generate insights about customers and products, and generally make product operations run more smoothly. Inari’s key features really shine with its self-prioritizing product backlogs, automated customer feedback analysis, AI-driven insights, automatic feedback attribution, and its capabilities in analytics and reporting.

What is Inari used for?

• Bringing real-time customer insights directly into your product development process.
• Automating the entire feedback analysis process.
• Automatically generating valuable insights from your data.
• Streamlining backlog prioritization.
• Taking care of those repetitive, monotonous tasks.
• Easily connecting all your different customer data sources.
• Uncovering new product opportunities you might have missed.
• Highlighting the most useful customer quotes.
• Categorizing feedback by sentiment.
• Helping you prioritize your product backlog effectively.

Who is Inari for?

• Group PMs at Faire
• UX Research Leads at Binance
• Senior PMs at Gusto
• VPs of Product at Metopio
• Product Leads at Dapper Labs
• Product Leads at Canary
• Group Product Managers
• UX Research Leads
• Senior Product Managers
• VPs of Product
• Product Leads

How to use Inari?

To get the most out of Inari, here’s a simple step-by-step guide:

1. Connect Your Data Sources: It’s super easy to link up your customer data sources, or you can just upload documents or CSV files directly.
2. Automated Feedback Analysis: Just let Inari do its thing! It will automatically analyze your feedback and create valuable insights for your team.
3. Backlog Prioritization: Make sure to use the self-prioritizing product backlog feature. It’s a great way to manage and order your tasks efficiently.
4. Customer Insights Generation: Take advantage of the AI-powered customer insights to really pinpoint product opportunities.
5. Choose Your Pricing Plan: Pick the plan that best fits your team’s needs. They offer everything from free trials to enterprise-level solutions.
6. Security Measures: You can feel confident using Inari. It’s a secure platform, with SOC 2 compliance and strong data safeguards in place.
7. Track Your Progress: As you start using the tool, keep an eye on metrics like how many hours you’re saving, costs you’re reducing, and any improvements in NPS.
8. Consider Upgrading: As your team grows and your need for automating product operations increases, think about upgrading your plan.

By following these steps, you can really use Inari’s AI capabilities to make feedback analysis smoother, get those valuable insights, and improve your product development process in a really efficient way.