Helpbar.ai

What is Helpbar.ai?

Helpbar.ai is an in-product assistant for your software. It lets users search your help materials, navigate your product, and launch additional tools called “Extensions” — all without leaving the product. The goal is to give users fast access to answers and resources exactly where they need them, improving the overall user experience.

Who created Helpbar.ai?

Helpbar.ai was created by Daniel Marashlian, who is also the company’s Chief Technology Officer (CTO). His vision is a seamless way for users to search help resources, navigate products, and activate Extensions directly within the product.

Who is Helpbar.ai for?

• Product Marketing teams
• Customer Support professionals

How does Helpbar.ai work?

1. Connect your help center: Link your help center so HelpBar can offer search, product navigation, and AI-powered answers.
2. Generate your HelpBar: Create your unique HelpBar without signing up — self-serve setup is free.
3. Use the shortcut: Once set up, a keyboard shortcut lets users search across all your resources.
4. Implement for self-service: Users can access help resources, navigate the product, and launch actions on their own.
5. Embed everywhere: Embedding HelpBar across your product surfaces the most relevant content and improves user satisfaction.

With HelpBar in place, users can resolve questions themselves, support processes run more smoothly, and the product becomes easier to use.