Glov

What is Glov?

Glov is a Conversational AI tool built specifically for online stores. It acts like a virtual salesperson, using natural, back-and-forth conversations to make shopping more engaging. Glov aims to boost sales and reduce abandoned carts through personalized shopping experiences, and reports improvements in conversion rates, customer engagement, and support volume across millions of monthly conversations. The AI uses conversational shopping to understand what customers are asking for and suggest suitable products.

Key features include Conversational Product Discovery, Proactive Sales Dialogues, Precise Intent Recognition, and Long-term Customer Memory. It also includes tools for A/B testing and targeting to help increase revenue.

Who created Glov?

Glov was founded by Sinem Saydam, who also leads Growth Marketing for the company.

Glov focuses on conversational commerce, AI tagging, and content optimization, offering data and AI solutions built for e-commerce businesses. The platform handles over a million conversations every month, helping it understand customer needs, provide personalized recommendations, and drive sales.

How to use Glov?

1. Enable AI-powered Discovery: Feed your product catalog and frequently asked questions into Glov.
2. Connect with your interface: Use the Glov API to exchange chat messages, or use the ready-made interface provided.
3. Attach custom functions: Set up custom functions for tasks like handling delivery status inquiries.

Once activated, Glov helps customers find what they need more easily. For an end-to-end solution, it handles your data, manages conversations in the cloud, and offers API integration.