Gestualy

What is Gestualy?

Gestualy is a really neat service that helps businesses quickly and easily gauge customer satisfaction and mood using simple gestures. Forget those long, drawn-out surveys – Gestualy makes it a breeze! It lets you interact with your customers or guests through gestures, and then uses smart AI and computer vision to help you make better business decisions.

What’s great is that Gestualy sees way more people participate compared to old-school methods. Plus, it’s completely touchless, which is super convenient. You get instant feedback, and it generates detailed statistical reports covering satisfaction levels, gender, mood, and age. And don’t worry about privacy; they’re fully GDPR compliant. It’s designed to be fun and easy for everyone involved, with flexible plans for events of all sizes.

Gestualy is always getting better, too. They’re adding new features all the time, like even faster gesture interactions, AI-powered inferred data, facial analysis, and even gamification to get more people involved. There’s also an alert system that can email you if a certain number of negative votes come in. The best part? It works on any device with a webcam and internet – think Chrome, Firefox, Edge, or Safari.

Their gesture recognition model is pretty impressive, trained on over 500 gestures to accurately capture customer emotions. They’ve reported a 98% success rate! Businesses like Restaurante La Favorita in Málaga are already using it and seeing real improvements in customer satisfaction and getting valuable insights. They offer different pricing plans, too, so you can find one that fits your specific event needs.

Who created Gestualy?

Gestualy was actually started by Juan Carrasco, who’s an Ingeniero de Telecomunicaciones from the University of Málaga and really passionate about new tech. He’s the CEO and Co-Founder. Fran Gámez, another Ingeniero de Telecomunicaciones from the same university, is the CTO and Co-Founder. Fran brings a ton of experience in developing and managing IT projects. Together, they’re focused on making it easier to measure and improve customer satisfaction and mood using gestures, cutting out those clunky surveys.

Who is Gestualy for?

• Anyone organizing an event
• Restaurant owners and staff
• Business owners in general
• Hotel Managers

How to use Gestualy?

Using Gestualy is pretty straightforward. Here’s a quick rundown:

1. What You’ll Need: Make sure you have a computer with a webcam, a screen, and a stable internet connection.
2. Getting Started: Just head over to the Gestualy website. You can explore all the services they offer right there.
3. Connecting with Customers: You can easily interact with your customers or guests using gestures – no need for them to touch any screens! You’ll get these really useful statistical reports showing satisfaction, gender, mood, and age.
4. Keeping Data Safe: You can feel confident knowing Gestualy is GDPR compliant and anonymizes data.
5. Choosing a Plan: They have a Free Plan for when you just need it for occasional events. If you have bigger events or need more advanced features, you can upgrade to the Unique Plan or the Unique Pro Plan.
6. Putting it to Work: It’s simple: set up an event, let customers give feedback with gestures, and then use the real-time data insights to make smart decisions.
7. Need Help?: Check out the FAQs for answers to common questions, or read customer testimonials to see how well it works. If you need more info or help, just reach out to Gestualy.

Basically, Gestualy offers a super user-friendly, touchless way to gather customer feedback using gestures. It’s a really convenient and effective tool for boosting customer satisfaction and making better business decisions.