Gestualy

What is Gestualy?

Gestualy is a service that helps businesses gauge customer satisfaction and mood using simple gestures. Instead of long surveys, customers interact through gestures, and AI with computer vision turns those responses into actionable business insights.

Gestualy reports higher participation than traditional survey methods, and the experience is completely touchless. Feedback is instant, with detailed statistical reports covering satisfaction levels, gender, mood, and age. The platform is fully GDPR compliant and anonymizes data.

The product is actively developed, with features including faster gesture interactions, AI-powered inferred data, facial analysis, gamification to increase participation, and an alert system that emails you when negative votes reach a set threshold. It works on any device with a webcam and internet connection, including Chrome, Firefox, Edge, and Safari.

The gesture recognition model was trained on over 500 gestures and has a reported 98% success rate. Businesses such as Restaurante La Favorita in Málaga use it to improve customer satisfaction and gather insights. Pricing plans are available to fit events of different sizes.

Who created Gestualy?

Gestualy was founded by Juan Carrasco, CEO and Co-Founder, an Ingeniero de Telecomunicaciones from the University of Málaga with a passion for new technology. Fran Gámez, CTO and Co-Founder, is also an Ingeniero de Telecomunicaciones from the same university, with experience developing and managing IT projects. Their shared focus is making it easier to measure and improve customer satisfaction and mood through gestures, replacing traditional surveys.

Who is Gestualy for?

• Anyone organizing an event
• Restaurant owners and staff
• Business owners in general
• Hotel managers

How to use Gestualy?

1. Requirements: A computer with a webcam, a screen, and a stable internet connection.
2. Getting started: Visit the Gestualy website to explore the services offered.
3. Collecting feedback: Set up an event and let customers respond with gestures — no screen touching needed. You receive statistical reports on satisfaction, gender, mood, and age.
4. Data protection: Gestualy is GDPR compliant and anonymizes data.
5. Choosing a plan: A Free Plan covers occasional events; the Unique Plan and Unique Pro Plan offer more capacity and advanced features.
6. Support: Check the FAQs and customer testimonials, or contact Gestualy directly for help.

Gestualy offers a touchless, user-friendly way to gather customer feedback through gestures, helping businesses improve satisfaction and make better-informed decisions.