Feedaiback

What is Feedaiback?

Feedaiback is a platform that uses AI to gather and analyze customer feedback in real time. Its questions adapt dynamically based on each respondent’s previous answers, probing deeper into what has already been said to produce more detailed, actionable insights. It supports multiple languages, detects the emotional tone behind responses, and extends beyond customer feedback to employee surveys and market research.

Who created Feedaiback?

The company focuses on AI-driven conversations that make feedback collection feel personal and engaging.

What is Feedaiback used for?

• Gathering customer feedback, employee surveys, and market research
• Running adaptive conversations that adjust to each answer
• Analyzing sentiment, preferences, and emotional tone
• Generating actionable analysis from feedback
• Supporting multilingual feedback collection

Who is Feedaiback for?

• Market researchers
• Customer service representatives
• Human resources professionals
• Product managers
• Anyone who manages employee surveys

How Feedaiback works

Define a goal — for example, improving new-hire onboarding — then build a feedback form in the form builder, or describe what you need and let the AI generate the questions.

Once the form is shared, the AI conducts the conversation, adjusting its questions based on each answer, which produces more detailed and honest feedback. Responses are processed in real time: the AI identifies key themes, tracks sentiment trends, and surfaces actionable insights.

Results can be used to prioritize improvements, enhance the user experience, reduce churn, and support growth. Multilingual support lets respondents answer in the language they’re most comfortable with, and the sentiment layer captures the emotional tone behind answers to guide better decisions.