Enterpret

What is Enterpret?

Enterpret is a platform that helps product teams manage and analyze customer feedback at scale. It unifies feedback from every source into one central place and uses AI models specifically trained on your company’s unique feedback, producing accurate and detailed insights.

The platform also offers custom ML models built for your organization, data auditors, unlimited user seats, a dedicated customer success manager, and weekly refreshes of your feedback categories.

Enterpret’s team operates on core values: acting like an owner, caring deeply while being direct, growing with humility, and solving customer problems with ambition and attention to detail. The team includes software engineers, AI engineers, and executive roles such as CEO and COO.

Who created Enterpret?

Enterpret was co-founded by Varun Sharma, who leads the company as its CEO. His vision is to centralize and analyze customer feedback at a large scale, with a focus on tackling customer pain points directly.

What is Enterpret used for?

• Listening to, learning from, and acting on customer feedback
• Serving as a source of truth for customer insights
• Unifying feedback from every source
• Creating a custom feedback taxonomy
• Providing an analytics suite for customer feedback
• Tracking recent product launches

Who is Enterpret for?

• Software Engineers
• Senior AI Engineers
• Data Annotators
• Heads of Product Marketing
• Enterprise Account Executives
• Sales Development Representatives

How to use Enterpret?

1. Unify your feedback: Enterpret brings together surveys, online reviews, social media comments, and other customer conversations into one central hub.
2. Build a custom taxonomy: Create feedback categories that make sense for your business, organizing unstructured feedback.
3. Generate insights with Wisdom: Use the chat interface, called Wisdom, to ask questions and get clear answers quickly.
4. Explore the analytics suite: Build custom dashboards, get automatic summaries, and set up alerts — designed to be understandable even without a technical background.
5. Get dedicated support: Data auditors help refresh models, and a dedicated Customer Success Manager is available, along with unlimited user seats for your team.

Pricing

Pricing is flexible and depends on factors like data volume and required integrations. Fill out a form on the Enterpret website to get a quote and connect with the team.