Eesel.ai

What is Eesel.ai?

Eesel.ai connects your company’s internal knowledge with ChatGPT. It builds a custom assistant — an “oracle” — that can instantly answer questions from your team or customers. You create the oracle by linking it to your existing knowledge sources, such as Confluence, Jira, Notion, and Google Docs.

Privacy is a core focus: your data is kept secure and is only accessible to your specific oracle, and it is never used to train AI models. The platform is SOC2 compliant. You can integrate the oracle into Slack or Microsoft Teams, or embed it as a chat widget on your website. Eesel.ai offers various pricing plans to fit different business needs, whether you want to automate support, get higher-quality replies, or need advanced customization for a larger team with a personalized setup.

Who created Eesel.ai?

Eesel.ai was created by Manthan Shah, VP of Operations at Bare. Vincent Fletcher, CEO of CartonCloud, is among the companies already using the platform.

What is Eesel.ai used for?

• Automating support: Reduces response times for customer questions by automating support tasks.
• Instant answers: Provides immediate answers from your company knowledge base for staff, engineers, and customers.
• Security questionnaires: Streamlines the process of filling out security questionnaires.
• Internal and external use: Works as a first point of call for staff and as a support agent via a website chat widget.
• Integrations: Connects with communication channels like Slack and Microsoft Teams.

Who is Eesel.ai for?

Eesel.ai is aimed at support representatives, engineer enablement and DevOps teams, growth directors, CEOs, customer service staff, and staff members generally — anyone who needs quick answers from company knowledge.

Pricing

Eesel.ai offers multiple pricing plans suited to different business needs, from automating support to advanced customization and personalized setup for larger teams. Check the official website for current plan details.