Eesel.ai

What is Eesel.ai?

Eesel.ai is a platform designed to connect your company’s internal knowledge with ChatGPT. It is building a smart assistant, or an ‘oracle,’ that can instantly answer any question your team or customers might have. You can easily create this custom ChatGPT oracle by linking it to your existing knowledge sources, like Confluence, Jira, Notion, and Google Docs. What’s really great about Eesel.ai is its commitment to privacy. Your data is kept secure and is only accessible to your specific Oracle; it’s never used to train the AI models. Plus, it’s super flexible. You can integrate it directly into your team’s communication tools, such as Slack or Microsoft Teams, or even embed it as a chat widget on your website. Eesel.ai also offers various pricing plans to fit different business needs, whether you’re looking to automate support, get higher-quality replies, or need advanced customization for a larger team with personalized setup.

Who created Eesel.ai?

Manthan Shah, who is the VP of Operations at Bare, created Eesel.ai. This platform essentially lets companies use their own knowledge base with ChatGPT to build an oracle that provides instant answers. Vincent Fletcher, the CEO of CartonCloud, is one of the companies already using eesel.ai. Some of the standout features of Eesel.ai include its strong focus on privacy, SOC2 compliant security measures, and the ability to connect with a variety of communication platforms.

What is Eesel.ai used for?

• Automating Support: It helps automate support tasks for your staff members.
• Helping Engineers: It provides engineers with immediate answers to their questions, making their work smoother.
• Security Questionnaires: It can streamline the process of filling out those often-tedious security questionnaires.
• Customer Questions: It allows your staff to quickly find answers when customers ask questions.
• Instant Answers: It’s all about building an oracle that can provide instant answers to virtually any query.
• Knowledge + ChatGPT: It connects your company’s knowledge directly with ChatGPT for immediate responses.
• Secure Data: It ensures data privacy with a SOC2 compliant app.
• Platform Support: It supports both internal and external use by bringing the Oracle to different platforms.
• Flexible Pricing: It offers various pricing plans to suit different business needs.
• Boosting Productivity: It enhances productivity and efficiency by giving instant answers to any question.
• Faster Support: It automates support to cut down on response times for customers.
• Accessing Knowledge: It provides immediate answers by accessing your company’s knowledge base.
• Custom Oracle Creation: It lets you create a custom ChatGPT oracle with access to all your company knowledge.
• Team Supercharging: It boosts productivity and efficiency by supercharging your team with an oracle.
• Team Communication Integration: It integrates with internal communication channels like Slack and Microsoft Teams.
• Website Chat Widget: You can embed it as a chat widget on your website to act as a powerful support agent.
• Varied Pricing: Different pricing plans are available to cater to varying business needs.
• Privacy-First: It uses a privacy-first approach to ensure your data stays confidential.
• First Point of Call: It enables staff to quickly find answers, making eesel the first place they turn.

Who is Eesel.ai for?

• Support Representatives
• Engineer Enablement Engineers
• DevOps teams
• Growth Directors
• CEOs
• Support reps (again, but important!)
• Eng Enablement engineers (also important!)
• All staff members
• Customer Service Staff

How to use Eesel.ai?

Eesel.ai is a really versatile platform that smoothly connects your company’s collective knowledge with ChatGPT. This lets you build an informative oracle that can quickly answer any question. Here’s a simple step-by-step guide to get you started:

1. Easy Setup: Getting started is a breeze. You can connect Eesel.ai to your help center, Google Docs, Confluence, Notion, Sharepoint, and other apps with just a single click.
2. Privacy Protection: Your data is kept super secure within a SOC2 compliant app. This means it’s only accessible to your Oracle and isn’t used to train the AI models, so your company information stays confidential.
3. Customized Oracle: You can create a personalized ChatGPT oracle that has access to all your company knowledge, whether it’s from Confluence pages, Jira issues, or your Notion and Google Docs.
4. Flexible Integration: You have options for how you deploy it. You can bring the Oracle into your internal communications, like Slack or Microsoft Teams, for seamless team chat. Or, you can embed it as a chat widget right on your website for external users.
5. Varied Pricing Plans: We offer different pricing plans to match your business needs. The startup plan gives you 10,000 replies each month. If you need higher quality GPT-4 replies, integration with Slack and Microsoft Teams, and support for up to 100 users, the business plan is a great choice. For those needing advanced customization and a more personalized onboarding experience, the custom plan provides unlimited conversations and advanced reporting.
6. Enhanced Productivity: Using Eesel.ai, you can empower your team by giving them immediate answers to any query. This really boosts overall productivity and efficiency.

By following these steps, you can effectively use Eesel.ai to make accessing information much smoother and significantly boost productivity across your organization.