Dubber (Business)
Screenshot of Dubber

Dubber

Discover what Dubber is, a conversation intelligence platform for Communication Service Providers that captures voice, video, chat, and SMS data for

Screenshot

What is Dubber?

Dubber is a communication intelligence platform built specifically for Communication Service Providers. It captures conversations—voice calls, video chats, and text messages—and turns that raw data into business insights. The platform offers Unified Call Recording as a Service and works with major global tech platforms. Dubber simplifies complex communication processes for service providers, helping them differentiate, innovate, and monetize their networks.

Who created Dubber?

Dubber was founded in 2011 by a group of friends with Telco sector experience who saw a gap in the market for call recording solutions. In 2013, the company secured $6 million in funding to build its cloud-native call recording platform. In 2015, Dubber went public on the Australian Securities Exchange (ASX: DUB) and launched Unified Call Recording as a Service.

Who is Dubber for?

  • Communication Service Providers

Key capabilities

  • Capture conversations: Dubber records rich data from voice, video, chat, and SMS interactions across networks.
  • Generate insights: Captured conversations become a source of business intelligence.
  • Scale across networks: The platform is already connected to over 215 networks and partners globally.
  • Monetize the network: Service providers can use the platform to launch new services, stand out from competitors, and create new revenue streams.
  • Simplify operations: The cloud-native platform is designed to reduce the complexity of communication processes and improve customer satisfaction.

Getting started

Once Dubber is activated across your networks, you can set it up for your customers and begin capturing conversation data. Because the platform is built for Communication Service Providers, rollout and usage center on embedding Dubber’s recording and intelligence capabilities into your existing network services. Keeping up with Dubber’s product updates helps ensure you’re using the platform to its full potential.

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