DTiQ

What is DTiQ?

DTiQ is a provider of advanced loss prevention and intelligent video solutions designed for businesses such as restaurants, convenience stores, and retailers. With over 25 years of experience, DTiQ offers video analytics and surveillance systems built to improve safety, reduce losses, and enhance operational efficiency. Its SmartSuite consists of SmartAudit™, SmartAnalysis, and SmartAssurance, focused on detailed analytics, loss prevention strategies, and operational efficiency. DTiQ serves more than 45,000 businesses and emphasizes customer privacy, data security, and round-the-clock support and training.

Who created DTiQ?

DTiQ was founded by JL Valente, who currently serves as Chief Executive Officer. The company has spent over 25 years providing technology solutions for loss prevention, security, and operational efficiency, serving the restaurant, convenience store, and retail industries. Its video analytics and surveillance systems deliver real-time insights and actionable data to help businesses protect assets and increase profitability.

What is DTiQ used for?

• SmartAudit™ improves store operations by identifying employee theft, checking compliance issues, finding opportunities to enhance customer experience, and addressing employee productivity challenges.
• SmartAnalysis provides intelligent tools customized for your business, offering insights into incidents that are causing larger problems and streamlining the investigation process.
• SmartAssurance boosts loss prevention for Quick Service Restaurants (QSR) and convenience stores (C-stores) through expert advice and tailored consultations.
• For QSRs, it helps improve the guest experience, reduce waste, speed up service, and strengthen loss prevention efforts.
• For convenience stores, it protects employees and assets while minimizing waste and theft at any hour of operation.
• For retail, it helps you understand the true guest experience, reduce shrink, and implement effective loss prevention solutions.
• Exception-based reporting quickly flags suspicious transactions, delivering critical information instantly.
• It optimizes business operations by combining video surveillance, audio data, and POS information.

Support and security

DTiQ prioritizes customer privacy with measures to protect sensitive data. Clients receive round-the-clock customer support (24/7/365), a hardware warranty, and system training to ensure they get full value from the platform.