Doks.ai

What is Doks.ai?

Doks.ai lets businesses build AI chatbots that make company knowledge easy to access. Using ChatGPT-style technology, the bots pull answers directly from your website and documents, responding accurately and in context.

The chatbots handle questions from simple to complex, cutting down the support tickets your team deals with. They run 24/7 and converse in multiple languages. You can connect Doks.ai to an existing knowledge base, train it on multiple websites, and fine-tune responses to match your company’s guidelines and tone.

Lead generation is built in through customizable forms with fields for short or long answers, checkboxes, email, URL, and dates, so you can collect exactly the information you need from prospects. The chatbots, called “Projects,” are designed to feel like natural conversations and suit customer support, e-commerce, and other cases where personalized interaction matters.

Setup is simple: provide website URLs, an XML sitemap, or paste in text and documents, and the AI learns from them to answer questions. Plans include message credits for GPT-3.5 Turbo, and there’s no limit on how many documents you can upload for training. By handling a significant share of customer questions in real time, Doks.ai can reduce support ticket volume by 40-70%, freeing staff for more challenging issues. A free trial is available.

The tool was built by a team using ChatGPT technology to deliver quick, accurate answers and relevant search results, with the goal of simplifying knowledge management for businesses.

What is Doks.ai used for?

• Customer support: Instant answers and 24/7 multilingual assistance.
• Lead generation: Capture prospect information through customizable forms.
• E-commerce: Improve the shopping experience.
• Knowledge management: Organize company information and deliver contextual search results.
• Automation: Answer common questions automatically to reduce ticket volume.
• Integration: Secure API connections with other business systems, plus simple embedding on your website.

Who is Doks.ai for?

Doks.ai fits customer support teams automating responses, e-commerce businesses improving customer interaction, and any organization that wants its knowledge base reachable through a conversational assistant trained on its own content.