Docup

What is Docup?

Docup is an AI tool for automated customer support. It answers customer questions using your company’s own content and documentation, running either as a standalone chatbot or integrated into your existing support setup.

The chatbot learns from sources you provide — website links, sitemaps, plain text files, and FAQs — and delivers instant replies directly on your website. PDF support isn’t available yet but is planned. Docup also includes a live chat widget for real-time customer interaction and offers API access alongside the chatbot. When it can’t resolve a query, it routes the customer to human support, streamlining the overall support flow.

Who created Docup?

Docup was developed by a team of developers and AI specialists.

Pricing

• Startup: $19/month
• Growth: $39/month
• Pro: $99/month

A free plan is also available, and all plans come with a 30-day refund policy. Plans differ in features such as API access, chatbot capabilities, and limits on content uploads and sources.

Who is Docup for?

Docup suits customer support representatives, customer service managers, developers, IT professionals, content managers, technical writers, documentation specialists, and business owners. More broadly, it fits businesses focused on customer support, content creation, and documentation management.