Cloobot X

What is Cloobot X?

ResolveEasy, built by Cloobot, is a ticket management tool for tracking, managing, collaborating on, and resolving tickets. It handles both external customer support requests and internal team issues from one place.

For customer support, it offers multi-channel communication for external tickets — including WhatsApp — along with real-time reports on ticket resolution speed to support faster, more personalized service. Collecting customer feedback and ratings is built in, which helps improve satisfaction and brand reputation.

For internal teams, it provides a shared inbox for collaborative task management and real-time performance reports to keep resolution on track. It centralizes support requests, automates repetitive tasks, and streamlines workflows. The tool is customizable to specific business needs and integrates with existing tools and systems.

Who created Cloobot X?

ResolveEasy was created by Cloobot X, a Gen-AI-powered studio focused on helping businesses deploy applications faster with fewer resources. Cloobot X specializes in modeling workflow automation through natural language processing, with an approach centered on efficient configuration, quicker time-to-value, tailored customization, cost savings, and smooth integration with existing systems — freeing development teams to focus on other work.

Who is Cloobot X for?

ResolveEasy is aimed at support teams and organizations that want to centralize help desk operations, improve response times, and make data-driven decisions. It suits businesses handling both customer-facing tickets and internal team requests, and can be configured for specific workflows. Teams using Salesforce are among its target users.

Overall, ResolveEasy helps teams work more efficiently, deliver consistent customer support, and act on up-to-date data.