Chatflow

What is Chatflow?

ChatFlow is an AI chatbot builder that uses your website’s content as its knowledge base. It delivers real-time answers to customer questions through a chatbot widget embedded on your site.

The platform uses crawlers that regularly scan your website for new or changed information, keeping the chatbot’s knowledge up to date. You can also upload documents such as PDFs, Word files, or HTML pages, and add textual notes directly to enrich the knowledge base.

Customization options cover the chatbot’s tone, style, colors, and messages so it matches your brand. Integration requires adding a small HTML code snippet to your website; the snippet loads the widget, which communicates with ChatFlow’s servers to fetch answers. The chatbot is designed to handle complex customer questions.

ChatFlow offers a 14-day free trial with full access to all features, no credit card required. On higher plans, you can remove the “Powered by ChatFlow” branding.

Who created Chatflow?

ChatFlow was started by the team behind a popular AI chatbot builder. Their goal is to help websites give customers instant, intelligent answers through fully customizable chatbots that fit a brand’s voice, style, colors, and messaging.

What is Chatflow used for?

• Automatically answers visitor questions using your website’s content
• Handles complex customer queries
• Customizable tone, style, colors, and messages to match your brand
• Crawlers keep the knowledge base updated with new and changed site content
• Supports PDFs, Word documents, HTML pages, and direct textual notes as knowledge sources
• Integrates via a small HTML snippet that loads the chatbot widget
• Delivers real-time answers by communicating with ChatFlow’s servers
• Branding removal available on higher plans
• 14-day free trial with full feature access

Who is Chatflow for?

• Customer service teams
• Sales representatives
• Marketing professionals
• HR personnel
• Business owners

How to use Chatflow?

1. Build the knowledge base: ChatFlow’s crawlers scan your website automatically. Supplement this by uploading PDFs, Word documents, or HTML pages, and by adding your own notes.
2. Customize the chatbot: Adjust its style, colors, tone, and messages so it feels like part of your brand.
3. Install on your site: Add the HTML code snippet to your website. This loads the chatbot widget, which connects to ChatFlow’s servers for instant responses.
4. Maintain it: Keeping your website content updated helps the chatbot answer accurately over time.