Chat360

What is Chat360?

Chat360 is a no-code platform for building chatbots across WhatsApp, Instagram, Facebook Messenger, and your own website. Aimed at omnichannel marketing and customer support, it lets businesses create and launch chatbots without programming skills. Companies use it to generate leads, handle support requests, keep customers engaged, and run conversational marketing campaigns intended to improve conversion rates and customer satisfaction.

Who created Chat360?

Chat360 was built by a team focused on improving customer experiences through personalized, automated conversations. The platform targets both large enterprises and smaller businesses, with stated goals of boosting revenue and reducing costs by converting and distributing leads more effectively, shortening sales cycles, running targeted marketing campaigns, and engaging customers in real time across channels. Its focus areas are lead generation, customer support, business growth, conversational marketing, and automation on Instagram DMs and Facebook Messenger. Chat360 reports that leading global brands across multiple industries use the platform.

What is Chat360 used for?

• Lead generation: Capture potential customer information and improve the visitor-to-lead ratio on your website.
• Customer support: Deliver instant answers and automate responses to common queries, freeing up your team.
• Customer engagement: Keep your audience interacting with your brand through natural, back-and-forth conversations.
• Sales and marketing automation: Streamline sales and marketing processes and scale conversational sales.
• Channel automation: Use WhatsApp Business API features, manage Instagram DMs and Facebook Messenger conversations, and embed chatbot functionality directly on your website, with a consistent experience across all connected channels.

Chat360 also offers partnership opportunities for businesses looking to collaborate.

Why it matters

For businesses that want to scale sales and support through automated conversations, Chat360 consolidates chatbot building, multi-channel deployment, and automation into a single no-code tool, reducing the need for separate solutions or development resources.