CallFluent AI

What is CallFluent AI?

CallFluent AI provides AI-powered call management for both incoming and outgoing calls. You can record, transcribe, and analyze your calls, and the platform integrates with over 3,000 other apps. The goal is to make customer interactions more efficient, improve call quality, and deliver deeper insights through call analytics. AI agents can be customized to match your brand’s voice, and dedicated support is available to help you get the most out of the platform. Plans start at $37 per month.

Who created CallFluent AI?

The company behind CallFluent AI was founded to give businesses a more cost-effective way to handle customer interactions using AI, along with useful call analytics. The platform is designed to be available 24/7, with pricing that flexes based on minutes used and call complexity. Features include noise reduction and sentiment analysis to gauge how callers are feeling.

How to use CallFluent AI?

• Access it in your browser: CallFluent is web-based, so it works on Mac and Windows with no downloads or installations.
• Connect your tools: Link the platform to your existing CRM, helpdesk systems, or other communication channels to streamline your workflow.
• Customize your AI agents: Script responses and adjust how agents handle conversations to match your brand’s style and needs.
• Train your AI: User-friendly tools with step-by-step guidance make training your agents straightforward.
• Connect a phone number: A Twilio account is required to connect your AI agents to a phone number for calling.
• Use extra features during calls: Send SMS messages, forward calls to team members, collect customer data for Zapier, and send emails mid-conversation.
• Get support if needed: Reach out via email or online chat for questions or technical issues.

Pricing

Plans range from the Starter Plan for individuals and small businesses up to the Agency White Label plan for larger implementations. Every plan includes AI-powered call management, recording, transcription, and app integrations, with pricing based on your business’s needs.