Answerai

What Is AnswerAI?

AnswerAI is an AI-powered customer support assistant that pulls answers directly from your company’s knowledge base and order data. It works around the clock, handles both simple and complex questions, integrates with Shopify for order inquiries, and supports multiple languages. Unlike a standard chatbot, it understands the meaning behind customer questions, retrieves the right information, customizes replies to match your brand’s voice, and learns from past conversations. Setup takes about five minutes, and a free trial is available with no credit card required.

Who Created AnswerAI?

AnswerAI was developed by David Peters and Arnold Clark.

Key Features

• 24/7 customer support
• Multilingual support, including many European languages
• Understands the meaning behind complex customer questions
• Shopify integration for order-related queries
• Retrieves specific order data with real-time updates
• Draws answers from your company’s knowledge base
• Matches your brand’s tone of voice
• Learns and improves from past conversations
• Customizable admin panel
• Free trial available; no credit card required
• Suitable for e-commerce, education, entertainment, small businesses, and larger enterprises
• Trusted by over 50 clients
• Reduces customer support workload by about 40%

Pricing

AnswerAI offers pricing that adjusts to business needs:

• Starter Plan: 10 conversations/month
• Growth Plan: 200 conversations/month
• Professional Plan: 1,000 conversations/month