Alltius

What is Alltius?

Alltius offers KNO, an AI platform that provides conversational assistance inside software products. Its features include a Slack assistant that answers questions, a low-code help widget, an in-product guide and companion, and a search function for enterprise documentation. KNO runs on OpenAI’s GPT3 model, trained on 800GB of information. Users can tell KNO which knowledge sources matter most, and it stores all questions securely without linking them to user identities.

Within Slack, KNO works in private chats or specific channels. It handles customer support questions, provides direct answers, and points users to the right people for more in-depth help. Alltius also offers KNO Help, KNO Concierge, and KNO Insider to support different stages of the user journey.

Who created Alltius?

KNO was built by a team of engineers, data scientists, and designers at Alltius.

What is Alltius used for?

• Answering user questions through Slack conversations
• In-product assistance via the guide and companion features
• A low-code help widget embedded in software products
• Searching enterprise documentation
• Handling customer support queries with direct answers and referrals to the right people

KNO is free to use and has reported roughly 50% monthly user growth.

Who is Alltius for?

Professionals in SaaS, Ed-Tech, and HR-Tech who need automated help or an AI tutor.

Getting started with Alltius

Add KNO from the Apps tab in your Slack workspace or via a direct link on the Alltius website. Once installed, chat with it in private messages or channels and prioritize the knowledge sources most relevant to your team. The low-code help widget and in-product guide extend assistance across your product. User feedback shapes ongoing improvements, and new capabilities such as training on specific topics are in development.