Aissist

What is Aissist?

Aissist is a digital employee platform that automates sales, service, and business tasks across the customer lifecycle. It goes beyond a standard chatbot: the assistant tags customer interactions, resolves sales and service issues, keeps information systems updated, flags when a human should step in, and generates customer insights.

The platform runs on a pay-as-you-use SaaS model with no long-term commitments or hidden fees. It integrates with common platforms, supports multiple channels and languages, and offers custom and enterprise solutions. The vendor reports it can automate 80–95% of a typical workload and handle 70–95% of sales and service issues.

Who created Aissist?

Aissist was developed by the founder of Aissist.io. The company positions the product as a “true Generative-AI Assistant” built for fast-growing small and medium-sized businesses, with applications in customer support, marketing automation, and Large Language Models (LLMs).

What is Aissist used for?

Aissist automates:

• Customer support, sales, service, and marketing tasks
• LLM-driven workflows
• Tagging and organizing customer communications
• End-to-end information system updates (e.g., CRM, inventory, databases)
• Escalation to human teams when needed
• Business and customer insight generation
• Multichannel conversations via SMS, WhatsApp, Email, Social Media, Online Forms, and WebChat, in any language

Who is Aissist for?

Aissist targets customer support teams, businesses using marketing automation platforms, and companies leveraging LLMs.

Pricing and setup

Aissist uses pay-as-you-go pricing: $0.05 per AI interaction, with more advanced engines at $0.15 per interaction.

Setup highlights:

• Describe customer scenarios in a sentence to tag and organize inboxes; customize tags to improve AI responses.
• Use Smart Actions to connect Aissist to existing systems (CRM, inventory, databases) and automate information flow.
• Aissist learns from live interactions to improve its behavior over time.
• Generate business and customer insights with one click.
• Customize the knowledge base, procedures, information handling, and brand voice to fit your business.