Aidbase

What is Aidbase?

Aidbase is an AI-powered customer support system for startups. It combines live AI chat, AI-assisted email support, and an AI ticket system for handling customer issues. A No Code Form Builder lets you create custom ticket forms without writing code, and the platform integrates with Discord, WhatsApp, Slack, and other third-party tools. It requires zero coding and is aimed at teams of any size or technical skill.

Who created Aidbase?

Aidbase was founded to help startups improve customer support using AI. The company’s stated goal is to offer a full support system—AI chat, email management, and AI-powered ticketing—that makes customer interactions smoother and requires no coding.

What is Aidbase used for?

• Live AI chat trained on your own data for personalized support
• AI-powered email and ticket support for faster resolution
• A no-code form builder for creating custom ticket forms
• Smart ticket suggestions based on similar past issues
• Integrations with Discord, WhatsApp, Slack, and more
• Building and managing a knowledge base for users and support teams
• Removing Aidbase branding from chatbots, tickets, and emails
• Monitoring user interactions to identify knowledge gaps and improve AI accuracy
• Developing SaaS AI applications using OpenAI and Next.js

Who is Aidbase for?

Startups, customer support teams, content creators, agencies, SaaS companies, e-commerce businesses, AI developers, and technical teams of all sizes.

Getting started

Sign up at https://app.aidbase.ai/signup and train the chatbot on your own data sources. From there, you can monitor user interactions and retrain the chatbot to improve accuracy over time, build a searchable knowledge base, remove Aidbase branding from chatbots, tickets, and emails, and invite team members to collaborate on tickets, emails, and knowledge base management. The platform also tracks metrics such as AI usage, trained data, and team member limits.