SendPulse

What is SendPulse?

SendPulse is an all-in-one marketing automation platform covering email, SMS, and chatbot marketing. Founded in 2015, it has grown into a suite of products designed to help businesses attract leads and convert them into paying customers. Beyond messaging, SendPulse lets you build websites, create online courses, and manage sales and leads with a built-in CRM.

Communication channels include email, SMS, Viber campaigns, web push notifications, and chatbots for Facebook, Telegram, WhatsApp, Viber, and Instagram. The company has offices and representatives in Ukraine, the U.S., Brazil, Mexico, and Nigeria, and offers support in multiple languages around the clock.

SendPulse reports over 1.9 million registered users and serves businesses of all sizes, including Swatch, Kärcher, PricewaterhouseCoopers, Radisson Blu Hotels, and LOT Polish Airlines.

Who created SendPulse?

SendPulse was founded in 2015, initially as an email marketing service, and has since expanded into a broader suite of marketing tools. Constantine Rozenshtraus-Makarov is the CEO.

What is SendPulse used for?

SendPulse is aimed at:

• Sales managers
• eLearning businesses
• Industry experts and business owners
• Marketers

Typical use cases include:

• Creating automated, personalized offers through customers’ preferred communication channels
• Using chatbots or live chat for client conversations
• Tracking deals and communication history to manage personalized sales pipelines
• Improving team collaboration and efficiency with a CRM system
• Segmenting audiences and personalizing messages
• Monitoring and analyzing marketing performance with built-in tools

Key capabilities

The platform’s tools are designed to work together, making team collaboration easier. You can segment your audience for more personalized messaging, track campaign performance with monitoring and analysis tools, and access support resources to get the most out of the platform. The overall goal is to help businesses manage communication channels and sales processes efficiently while boosting customer engagement and conversions.