Navan

What is Navan?

Navan is a corporate travel and expense platform that includes Concierge By Ava, an automated virtual assistant for personalized travel booking. Ava uses generative AI to suggest hotels tailored to your preferences and past booking history, planning trips in seconds. It draws on publicly available information — destination details and hotel reviews — to assemble a selection of hotels that fit your company’s travel policies. The result is a service similar to a seasoned travel agent who knows your preferences and booking habits.

Who created Navan?

Concierge By Ava was created by Navan, a tech-focused corporate travel platform founded in 2015 by Ariel Cohen and Ilan Twig. Navan prioritizes user experience by blending AI, data science, and modern design. The company’s broader goal is to simplify travel and expense management: giving companies real-time insights, cost savings, and control, while making it easier for individuals to manage their own travel and expenses.

What is Navan used for?

• Acts as an automated virtual assistant for personalized travel booking
• Recommends hotels based on personal preferences and booking history
• Saves hours of research time when planning trips
• Uses generative AI to provide a travel-agent-like service
• Ranks hotel options based on traveler preferences, including loyalty programs, hotel types, amenities, room size, and proximity to company offices or key locations
• Presents a curated list of hotels that comply with company policy
• Works as an opt-in web application, with availability planned in select cities
• Helps executive assistants, finance teams, and travel managers streamline travel and expense processes
• Reduces time spent on travel logistics so users can focus on their main work

Concierge By Ava is part of Navan’s broader generative AI development efforts aimed at simplifying travel tasks.