Screenshot of Navan

Navan

Discover what Navan is and how to use it effectively in 2025. Explore its features and see how it stacks up against other Finance Tools.

Screenshot

What is Navan?

Navan is an automated virtual assistant, developed by Navan itself, that provides really personalized travel booking services. It is a game-changer for planning trips. It offers hotel suggestions that are specifically tailored to you, based on what you like and your past booking history. This tool can save you a ton of time because it plans your trips in mere seconds. It does this by looking at publicly available info, like where you’re going and what people say in hotel reviews, to put together a selection of hotels that fit your company’s policies. The virtual assistant, named Ava, uses generative AI technology. This means it can offer a level of service much like a seasoned travel agent who knows your preferences and how you usually book things inside and out.

Who created Navan?

Concierge By Ava was actually created by Navan. The company was founded back in 2015 by Ariel Cohen and Ilan Twig. Navan is a tech-focused corporate travel platform. They really put the user experience first, blending AI, data science, and modern design. Concierge By Ava, their automated virtual assistant, offers personalized travel booking by suggesting hotels that are just right for you, based on your individual preferences and past bookings. It truly changes how travel planning is done, saving users hours of research thanks to generative AI. Navan’s main goal is to make travel and expense management simpler. They aim to give companies real-time insights, help them save money, and maintain control, all while making it easier for individuals to manage their own travel and expenses.

What is Navan used for?

  • It acts as an automated virtual assistant for super-personalized travel booking.
  • It provides hotel recommendations that are specifically chosen based on your personal preferences and booking history.
  • You can save hours of research time when planning trips.
  • It uses generative AI technology to offer a better service, much like a knowledgeable travel agent.
  • It analyzes your booking patterns to give you recommendations.
  • It works as an opt-in web application.
  • It ranks hotel options based on what the traveler prefers.
  • It’s expected to be available in select cities soon.
  • It’s part of Navan’s ongoing generative AI developments.
  • It helps simplify travel tasks so you can focus on your main work.
  • It really changes travel planning by giving you tailored hotel suggestions based on your preferences and past bookings.
  • It saves you hours of research time by using public information to present a hand-picked list of hotels that meet company policy.
  • It ranks hotels based on what you like, ensuring you get the best choice for you.
  • It uses generative AI technology to provide a service that feels more like having a personal travel agent.
  • It looks at your booking habits to suggest hotels based on things like loyalty programs, the types of hotels you like, specific amenities, room size, and how close they are to company offices or important places.
  • It’s an opt-in web application that will soon be available in certain cities.
  • It’s part of Navan’s broader generative AI advancements designed to improve travel tasks.
  • It’s made to make travel easier and let users concentrate on their priorities.
  • It helps people like executive assistants, finance teams, and travel managers make their travel and expense processes smoother.
  • It’s revolutionizing how travel is planned with hotel recommendations that are customized to your individual preferences and booking history.
  • It saves you hours of research time by offering a carefully selected range of hotels that fit within company policy.
  • It uses generative AI technology to provide a more enhanced service, similar to what a travel agent would offer.
  • It analyzes your booking patterns to suggest hotels based on loyalty memberships, preferred hotel types, amenities, room size, and proximity to company offices or landmarks.
  • It’s part of a series of generative AI advancements coming from Navan.
  • It operates as an opt-in web application, with plans to be available in select cities.
  • It reflects Navan’s dedication to innovation and creating great user experiences through generative AI.
  • It simplifies travel, allowing users to focus on what’s most important.
  • It offers companies real-time visibility, cost savings, and control, while also empowering individuals to streamline their travel and expense management.
  • It provides hyper-personalized travel booking services.
  • It revolutionizes travel planning by offering hotel recommendations tailored to your individual preferences and booking history.
  • It saves hours of research time in trip planning.
  • It uses publicly available information to present curated hotel selections that comply with company policy.
  • It ranks hotels based on the traveler’s preferences.
  • It uses generative AI technology to provide an enhanced service, much like a travel agent.
  • It analyzes your booking patterns to suggest hotels based on loyalty program memberships, preferred hotel types, amenities, room size, and proximity to company offices or landmarks.
  • It’s part of a series of generative AI advancements by Navan.
  • It’s an opt-in web application that will soon be available in select cities.
  • It aims to simplify travel and let users focus on what matters most.

Who is Navan for?

  • Commercial accountants
  • Startups
  • Small businesses
  • Enterprises

How to use Navan?

Step-by-Step Guide to Using Concierge By Ava:

  1. Getting Started with Concierge By Ava:

    • Concierge By Ava is an automated virtual assistant created by Navan. It’s designed to offer travel booking services that are highly personalized to you.
    • It really changes how you plan travel by giving you hotel recommendations that are specifically chosen based on your personal preferences and your past booking history.
  2. Accessing Concierge By Ava:

    • You can use Concierge By Ava as an opt-in web application.
    • You’ll find the tool within the main Navan platform.
  3. Key Features You’ll Love:

    • Super Personalization: Ava, the virtual assistant, uses generative AI technology. This means it can offer recommendations tailored just for you, looking at your booking habits, loyalty programs, what amenities you prefer, and much more.
    • Saves You Time: Users can save hours of research time because Concierge By Ava makes the trip planning process much smoother and quicker.
    • Hand-Picked Hotel Selections: The tool uses publicly available information to present a curated list of hotels that fit within your company’s policies.
  4. How to Actually Use Concierge By Ava:

    • First, log in to your Navan account. Then, go to the Concierge By Ava section.
    • You’ll need to provide some details, like where you’re traveling, what amenities you prefer, and any specific needs you have.
    • Ava will then look at your preferences and your booking history to suggest hotels that are a good fit.
    • Take a look at the hotel options, which are ranked based on your individual criteria.
    • Finally, pick the option that best suits your needs and preferences.
  5. Why Concierge By Ava is Great:

    • Better Service: You get a high level of service, similar to having a travel agent who really knows your preferences.
    • Smart Recommendations: You’ll get recommendations that match your travel patterns and preferences.
    • Efficiency: Save time and effort by quickly finding the best hotel options without having to do a lot of research.
  6. A Little More Info:

    • Availability: Concierge By Ava is currently available as a web application. It will also be accessible in select cities soon.
    • Data Security: Navan makes sure your customer data is secure. They use advanced security measures and follow strict data protection laws.

Try using Concierge By Ava for your travel planning. You’ll get personalized and efficient hotel recommendations that are tailored to your individual preferences and needs.

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