Localboss

What is Localboss?

Localboss is an app that helps local business owners manage and improve their Google Maps reviews. You can monitor feedback, request new reviews, respond quickly with AI-powered suggestions and customizable templates, and share positive reviews on social media. Faster responses to customer feedback support satisfaction and a strong online presence, while built-in analytics track performance over time.

Who created Localboss?

Localboss was founded by Xavi and Jordi. Following rapid adoption and customer growth, the company was incorporated in the Spanish registry. The team — Xavi, Carlota, and Jordi — has over 40 years of combined experience from companies including Atrapalo, Intuit, BYHOURS, and Google.

What is Localboss used for?

Localboss is built for local businesses of any size, from single locations to large chains. Core capabilities include:

• Review Management: Track all Google reviews in one place and monitor incoming feedback.
• Review Requests: Simplify review requests and grow your review volume.
• AI-Powered Responses: Get AI suggestions and save custom replies for quick, personalized responses.
• Multi-Language Support: Respond to customers in multiple languages.
• Social Sharing: Share positive reviews across your social channels.
• Analytics: Metrics and trend analysis to understand review patterns over time, with notifications for important performance data.
• Multi-Location Management: Handle reviews across several branches.

Together, these features help you respond to feedback faster, increase your review count, and improve your star rating.

Pricing and plans

Localboss uses subscription-based pricing, with plans determined by the number of reviews you manage. The platform indicates when you need to upgrade to handle more reviews. It serves as a lower-cost alternative to more expensive reputation management platforms, and support is available if you need help. The team also shares product updates and review management tips on Instagram.