ChatSMB

What is ChatSMB?

ChatSMB is an AI chatbot built for small businesses. Powered by ChatGPT, it engages website visitors 24/7, captures leads, and is designed to feel like a conversation with a real person. The AI learns about your business by browsing your website, so its responses are tailored to your specific business. You can switch to live chat at any time for direct, real-time conversations.

Key Features

• Lead capture and nurturing: Engages every website visitor so potential customers aren’t missed, guides prospects, and collects phone numbers and email addresses for follow-up.
• Chat handoff: Conversations can be passed directly to your inbox when needed.
• Live chat mode: Take over any conversation in real time to communicate with prospects immediately.
• Brand matching: Customize the widget’s color, profile picture, and the assistant’s name.
• Context-aware AI: Responses are tailored to your business based on your website’s content.
• Measurable results: Customers typically see over 10 additional contacts per month.

Who is ChatSMB for?

ChatSMB suits small business owners and entrepreneurs, customer support teams, sales and marketing departments, lead generation specialists, e-commerce businesses, and real estate professionals — any small business that wants to engage website visitors around the clock.

Pricing

ChatSMB offers a 14-day free trial with full access to all features, including one-on-one support. After the trial, paid plans are available based on your expected conversation volume and business needs.